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VisualSP - In-context Training and Support for Web Based Platforms

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Access Training Content Directly Within Microsoft Teams

The VisualSP app for Teams gives your employees access to the entire library of Microsoft Office 365 training and your own custom training content directly through the Microsoft Teams interface

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App Features

Easy-to-use and team friendly

The VisualSP app for Teams is an easy and convenient way to provide training and help to users directly within Teams. 

Convenient training

Convenient training

Training assets are brought into the Microsoft Teams interface for easy access.

Full access

Full access

Complete access to hundreds of Office 365 training assets.

Team-friendly

Fully customizable

Add your own custom content or modify the existing content easily.

Always up-to-date

Always up-to-date

The out-of-the-box training library content is automatically updated.

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Convenient

Get essential Microsoft Office 365 training without ever leaving Teams

With complete access to hundreds of Office 365 training assets directly from the Microsoft Teams app, your employees will never be more efficient. Easy sharing of links between colleagues means less load on your help desk.

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Relevant

Find what you need with our powerful search and filtering tools

Powerful search and filtering tools allow you to quickly find the most relevant training materials. And when you’ve found what you’re looking for, you can quickly and easily share direct links to the training material with colleagues and team members.

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Relevant

Find what you need with our powerful search and filtering tools

Powerful search and filtering tools allow you to quickly find the most relevant training materials for your users needs. Whether it’s built-in content or your own company content, everything is easy to find from one central location.

Training embedded in Microsoft Teams

VisualSP is the quickest and easiest way to access your training and support content directly from within the Teams app

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Frequently Asked Questions

Q. Is the Teams app customizable?

A. The premium version of VisualSP is fully customizable and gives you access to usage analytics and full online support.

Q. Microsoft is always making constant changes to Microsoft Office 365. How are you able to keep the content updated and current?

A. It is very true that Microsoft Office 365 is updated frequently. We keep the educational content coming from Microsoft curated and configured properly on a bi-weekly basis to ensure that we provide the proper guidance to the users of the system.

Q. Which of the Microsoft Office 365 applications do you have content for?

A. Most of them. Here is the complete list: Office 365 Overview, Teams, OneDrive, SharePoint Online, Outlook, Excel, Word, PowerPoint, Forms, Planner, Sway, and Yammer. 

Q. How do I deploy the Teams app to all my users?

A. Microsoft has made deploying Teams apps very easy for all users. Here are the instructions to deploy the Teams app so it automatically shows up for everyone in your organization.

Hear what others have to say!

I was part of the product testing when we were originally seeking a product for SharePoint tier 1 support at TD Ameritrade and thought at that time that it was a no brainer to go with VisualSP. I was very happy when management approved the purchase and even happier after seeing the results. Our calls for support were substantially decreased; prior to having VisualSP, I received 3-4 times as many questions and requests for help. And now, your product interface has improved, the content is so much richer than when we first came on board, the growth of this product is very impressive. I would highly recommend it to anyone looking to enhance their tier 1 support.
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Malinda Powell
SharePoint Senior Systems Analyst / TD Ameritrade
When I first joined NCBA, user adoption had been very low and the person that I replaced was too technical for the average end user to understand. As a result our end users did not understand the role of Office 365 in the organization. VisualSP has helped the organization by providing contextual help specific to the area that the end user is working in. The walkthroughs help our users navigate when they experience a new interface for the first time.
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Jessica Garcia Moreno
Director SharePoint Administration / NCBA
My favorite part about VisualSP is the context sensitivity of the application. It knows who a user is, where they are and what kind of access they have within the application to be able to deliver specific instruction to that user in the time that they need it. The flexibility to be able to customize the VisualSP interface to be able to deliver our own content is also a big win.
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Lynley Hipps
SharePoint Support Manager / TSYS
Our Office 365 journey has taken a couple of years and we knew the tools were out there, but our users appeared confused and adoption was suffering. Support tickets for how-to’s were at an all-time high and that is where VisualSP came in. VisualSP has given my team their time back to prioritize other projects and strengthen our organization.
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Chris Reynolds
Head of System Devleopment and Application Serverless Systems / Arden & Gem
What a fantastic idea and implementation. VisualSP system is a great assisted help solution for end users. Not only is help just a click away, but it’s in the context of what they are currently doing.
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Andrew Connell
MVP / Critical Path Training
Modine is very happy with the VisualSP system. We have been able to set baseline knowledge in our organization for both business users and IT
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David Webster
Modine Manufacturing
VisualSP has really got this idea nailed and has taken the extraordinary library of video snippets and added them in-context.
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Dan Holme
Director of SharePoint / Microsoft
What I’ve found in the last 8 years is that users want to know how to do their job. We use the VisualSP Help System and have added our own content. This has helped tremendously and reduced the phone calls, emails, and help desk tickets. I now provide training when requested and focus it on the things people need to do in the platform: Submit leave, upload meeting minutes, etc.
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R. Witcher
Content Manager / West Georgia Technical College
Your VisualSP Help System is in place and working great!
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Bruce Rawles
Web & Intranet Support, / University of Colorado Denver
I’m such a big fan of the VisualSP Help System because it brings training to people when and where they need it. The advantage of VisualSP is that it delivers just the right amount of training to you – just when you need to learn something – which means you’re much more likely to retain it. Even if you don’t, the information is there for you in context the next time you do that task!
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Susan Hanley
Microsoft MVP, Founder / Susan Hanley, LLC

Companies that use our products

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Fidelity Investments - A VisualSP System Customer
Raytheon - A VisualSP System Customer
Visa - A VisualSP Help System Customer
Lockheed Martin - A VisualSP System Customer
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  • VisualSP for Microsoft Office 365 & SharePoint
  • VisualSP for Any Enterprise Web App
  • VisualSP for Microsoft Teams

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