Resources

These resources offer guides and best practices to the many ways VisualSP can help you achieve and maintain higher levels of digital and policy adoption. This growing library of resources include solution overviews, guides, case studies, tip sheets and white papers.

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Title	Description
VisualSP – Just-in-Time-Learning – Solution Overview	The VisualSP solution helps organizations and users by providing Just-in-Time Learning® tools in the work context. Performance support training is delivered when the users need it, on demand directly through the native product’s interface. This download documents how it works and what benefits you can expect.
White Paper: Interactive Guidance Using Walkthroughs	Interactive walkthroughs guide users through features and capabilities. This delivery method is potentially more powerful than multi-media learning materials, because it helps the user learn by doing.
White Paper: Micro-training In Context: The Path to Faster Digital Adoption and Compliance	Traditional training methods, such as instructor-led sessions and self-paced e-learning courses, have benefits for students that are focused on their subject matter. However they do not effectively transfer complex knowledge to large audiences. They take too long, too infrequent, cost too much money, and are too far removed from real-life application. Micro-training is the concept of breaking down complex materials into bite-sized chunks that can be accesses on-demand when needed to complete a task in real life. This white-paper explains the strategic value of micro-training when applied to digital adoption efforts and modern compliance training programs.
SharePoint Online & Office 365 User Adoption Guide	This guide shows how SharePoint Online users can be supported with VisualSP in-context and on-demand help when they need it most.
White Paper: Performance Support: The Way to Make SharePoint Training Stick	Enterprises continue to struggle with driving full SharePoint adoption. A primary reason for weak adoption is not often considered. This paper examines that reason and explains why deep adoption cannot take place until a simple solution is implemented. Learn how performance support tools can significantly improve SharePoint adoption.
White Paper: How Digital Workplaces Can Ensure Regulatory Compliance	One of the biggest trends of the digital age across industries is the growing complexity of regulation. Whether it’s data privacy, workplace harassment, record retention, or a host of other concerns, organizations must continually revise policies and educate their digital workers so they can make the right decisions day to day.
SharePoint Adoption Checklist: 48 Things you should be doing to boost user adoption	Making mistakes comes with all SharePoint implementations. However, learning from your own mistakes, and the ones others have made, is critical to ensuring successful adoption of the platform. Because we have helped so many organizations overcome their SharePoint challenges, we have put together a checklist of items that will help your team avoid common mistakes and take the necessary steps to get your users onboard.
Case Study: How We Achieved Sustainable SharePoint Adoption at Visa	Over the course of 4.5 years, Visa was extremely successful in achieving sustainable SharePoint adoption. The organization saw 451% growth in the number of site collections, 178% lift in the number of unique site owners, and built more than 2,700 no-code customizations, such as forms and workflows. This was accomplished with simple strategies and solutions, and the lessons learned seamlessly transitioned to their Office 365 migration.
Case Study: How a Large Health Care Organization Improved SharePoint Adoption and Provided Flexibility Across Sites	One of the primary demands this 100-year-old health care organization has for SharePoint is file storage and management. Eighty-five to ninety percent of employees use SharePoint weekly, with every site collection administrator directing users to adopt the platform. With a network of five hospitals and multiple private practice offices, SharePoint adoption was very slow. However, they achieved their goal with simple strategies and even managed to cut down on their support tickets by 50%!
Case Study: How NHS Arden & GEM (a Healthcare Support Organization) Found a Flexible Solution for End User Training	NHS Arden & GEM provides support and delivery of efficient, effective healthcare services throughout England. This case study highlights how VisualSP helped NHS provide a streamlined user training solution to create sustained user adoption of Office 365.
eBook: Proven Strategy to Successful Digital Adoption	In this essential guide to digital adoption success, learn simple steps you can take to help your employees discover, master and actually use your applications within your organization.