Microsoft Dynamics 365 Training Made Simple
Are you spending too much time supporting users in Dynamics 365? If so, VisualSP’s in-the-moment Dynamics 365 training platform is here to take the load off. Designed to help users get more from your implementation of Dynamics 365, VisualSP’s Microsoft Dynamics 365 training platform provides you the system you need to provide continuous support to your users with your training content and interactive walkthroughs. As a result, users can get the support and training they need, right where they are directly on top of the Dynamics interface.
Simplify Dynamics 365 With VisualSP’s In-The-Moment Microsoft Dynamics 365 Training Platform
Guide users with Dynamics 365 embedded training content and self-service support
Are your users new to Dynamics 365 or is there a lack of understanding of when and how to use your implementation of Dynamics 365 within your organization? Is your IT team inundated with support tickets requesting help with tasks related to how you have customized Dynamics 365? Are your users wasting time searching for answers? If yes, you may think that bringing your users up to speed with traditional Dynamics 365 training courses is the answer, but it’s not. There is a better way.
With VisualSP, you can give your users the support they need, when they need it within Dynamics 365, so they can learn as they go while getting the job done thus reducing the need for IT support. No matter where users go in Dynamics 365, VisualSP will always be there to provide tips, walkthroughs and training videos whenever the need for help arises.
Benefits Of VisualSP’s Microsoft Dynamics 365 Training Platform
Learn how our in-the-moment Dynamics 365 training platform will add value to your organization
VisualSP helps you to empower users to get the job done in Dynamics 365, without the need for lengthy training courses. Plus, by making Dynamics 365 simple, VisualSP can boost user adoption while reducing support tickets, freeing up your IT team to focus on what really matters.
Remove IT Support Burden
Reduce the number of support tickets logged to your IT team by leaving VisualSP to guide users through challenges in Dynamics 365.
Increase ROI & Productivity
Help users at the time of need without disrupting their work thus boosting productivity and increasing the ROI of your Dynamics 365 investment.
Full Control Over Training
Take back control over your user training by creating Just-in-Time Learning® content in minutes, or editing existing starter content we provide to make it specific to your organization.
No Login To Remember
VisualSP seamlessly integrates with Dynamics 365 by auto activating users as soon as they have access to VisualSP. No need for users to have to remember any logins or credentials. It all just works – like magic!
Make Dynamics 365 Easy
Easy-to-follow Dynamics 365 training and self-service support
No matter where users go in Dynamics 365, the VisualSP tab is always visible to provide help and support when needed. This allows users to overcome any challenges that may come their way without leaving Dynamics 365 or interrupting the flow of their work.
If your users enter a section of Dynamics 365 that they aren’t familiar with, VisualSP will be there to show them the way with an interactive page walkthrough highlighting the most important elements, and how to use them. For example, if a user needs to qualify a lead but can’t remember how, VisualSP will guide them through the process step-by-step so they can get the task done easily.
VisualSP makes it simple for users to access self-service support with in-app help content and interactive tips, suggestions and walkthroughs. All the user has to do is click on a on-page VisualSP element to get the help they need – it couldn’t be easier.
With VisualSP, you can create your own Dynamics 365 training and help content within a matter of minutes to match your implementation of Dynamics, ensuring that your users are getting company specific information. You will also have access to VisualSP’s bank of training content that you can easily edit to make specific to your organization and your users’ needs. VisualSP truly empowers you to take control of your Dynamics 365 training.
With VisualSP for Dynamics 365, you will get access to full usage reporting that highlights exactly where your users are struggling, and the types of support they are looking for, so you know how to better support them in the future. Plus, you will be able to track how many hours have been saved thanks to VisualSP’s support and the exact ROI on this time that, without VisualSP, would have been lost.
Explore VisualSP’s Microsoft Dynamics 365 Training Platform
Find out how VisualSP can increase digital adoption and improve ROI in Dynamics 365
Frequently Asked Questions
Q. Which applications does VisualSP support?
A. VisualSP is compatible with most browser-based applications. So, whether it’s a custom web app that was built in-house or a commercial SaaS application, VisualSP can provide your users with the support they need, when they need it, to make it easy to navigate all the applications used within your organization.
Just to name a few: Salesforce, ServiceNow, Workday, SuccessFactors, NetSuite, Nintex, RecordPoint, Veeva Vault, HubSpot, custom web applications and many more!
Q. Does VisualSP Support Dynamics 365 Sales, Dynamics 365 Marketing, Dynamics 365 Customer Service, etc?
A. Yes! VisualSP can be added to provide support in All Dynamics 365 modules.
Q. How hard is it to deploy VisualSP to Dynamics 365?
A. Deploying VisualSP for Dynamics 365 is super simple using the managed solution we provide. No browser extension/plugin needed. You install the managed solution and it just works!
Don’t Just Take Our Word For It…
Enterprise organizations trust VisualSP to help them get more from their digital solutions. We support customers in highly regulated industries such as construction, healthcare and government, around the globe.
“My favorite part about VisualSP is the context sensitivity of the application. It knows who a user is, where they are and what kind of access they have within the application to be able to deliver specific instruction to that user in the time that they need it. The flexibility to be able to customize the VisualSP interface to be able to deliver our own content is also a big win.”
Support Manager / TSYS