Transparent pricing that scales with your needs
What you get
The VisualSP Solution
The VisualSP total package includes everything you need to empower your employees with on-demand training and support.
| Platinum | Enterprise Best option | Standard | |
|---|---|---|---|
| Annual Price Up to 500 users | N/A | $6,250 | $4,980 |
| 1,000 users | $13,950 | $8,350 | $6,980 |
| 2,000 users | $19,950 | $11,500 | $9,980 |
| 5,000 users | $23,950 | $13,600 | $11,980 |
| 10,000 users | $29,950 | $16,750 | $14,980 |
| More than 10,000 users | Contact us | ||
| Small groups (10 - 100 users) | Check out our VisualSP Premium offering | ||
| VisualSP Features | |||
| VisualSP App for Microsoft 365 and Dynamics 365 The core contextual VisualSP overlay system in the web browser. Automatic detection and contextual serving of content for all Microsoft 365 and Dynamics 365 apps |
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| Preconfigured Content 100's of Office 365 and Dynamics 365 training content items direct from Microsoft. All items curated, deployed and kept up to date by our VisualSP team on a weekly basis |
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| Ability to Customize Content Easily customize existing training content or create your own custom help items |
Excludes walkthroughs | ||
| Custom Branding Product is customized with your company name and logo when it is delivered |
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| Online Support We stand behind our product. Full unlimited online support for all customers is provided |
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| VisualSP App for Microsoft Teams Learning app within Microsoft Teams that serves all content from VisualSP |
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| VisualSP for Viva Connections Onboard your users and provide ongoing contextual support on top of Microsoft Viva Connections |
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| VisualSP Usage Analytics Complete analytics and reporting of user activities and ROI of the VisualSP system |
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| Microsoft 365 Training Classes Monthly training classes for your users on various Microsoft 365 topics |
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| Premium Online Support Prioritized support (within 4 business hours) |
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| Customer Success Services Monthly performance reviews of our product in your environment. Custom iterative configuration of settings and help items using best practices to continually increase user engagement (see details of how it works) |
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| Private Training Sessions Six 1-hour training sessions designed and delivered specifically for your organization |
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| VisualSP Content Pack Over 1,000 additional Microsoft 365 training content items in the form of walkthroughs, videos and quick reference guides |
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| Custom Content Creation 10 pieces of custom training content created exclusively for your organization |
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| Priority Support 2 business hours or less response time |
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| Get Started | Get Started | Get Started | |
| Add-on Components | |||
|---|---|---|---|
| Additional SaaS Applications Provide one consistent help system to your employees throughout your organization. Add VisualSP to All of your enterprise web applications such as your Custom Web Applications, ServiceNow, etc. for one flat price and provide a contextual microlearning experience to your users everywhere. |
35% of base subscription or $3,950 (whichever is higher) / year | ||
| Additional Content Packs Pre-built content packs are additional collections of training items that can be snapped into the VisualSP platform as needed. See available content packs. |
$2 (or less) /user/year | ||
| Custom Content Creation VisualSP services team will work with your business team to create relevant help and content specific to your business needs. Content type can include videos, walkthroughs, animated images, tooltips and more. |
10 items for $4,995 | ||
For partners
VisualSP Partners Program
We work with consultants and solutions providers worldwide who offer VisualSP directly to customers in order to accelerate digital transformation and user adoption. We offer an attractive discount and a turnkey user-adoption package proven to delight customers and provide opportunities for expanding your business. Contact us to see if there's an alignment in working together.
For individuals
Free VisualSP Browser Extension
The VisualSP browser extension allows you to experience the powerful VisualSP help system right in your browser. The extension features dozens of pre-configured training items for Microsoft 365 (including Teams, SharePoint, OneDrive, Yammer, Office and more) and Dynamics 365, delivered contextually within your own environment as you use the products. Free for personal use.
Frequently Asked Questions
Q. Can we license a subset of our users?
A. Yes. You can start by licensing a subset of your user population. Additional licenses can be added easily at any time when the time is right for you.
Q. Which other applications can you support?
A. We can support pretty much all of your enterprise web applications so your users have a consistent help experience wherever they go.
Q. How does the pricing work for large organizations?
A. For really large organizations (user population of more than 100,000 users), the price gets as low as $0.05/user/month. Pricing scales down as your user count scales up.
Get Started with VisualSP
Please complete the following pricing request form for more information.
A representative will respond ASAP.
Hear what others have to say!
I was part of the product testing when we were originally seeking a product for SharePoint tier 1 support at TD Ameritrade and thought at that time that it was a no brainer to go with VisualSP. I was very happy when management approved the purchase and even happier after seeing the results. Our calls for support were substantially decreased; prior to having VisualSP, I received 3-4 times as many questions and requests for help. And now, your product interface has improved, the content is so much richer than when we first came on board, the growth of this product is very impressive. I would highly recommend it to anyone looking to enhance their tier 1 support.
Malinda Powell
SharePoint Senior Systems Analyst / TD Ameritrade
When I first joined NCBA, user adoption had been very low and the person that I replaced was too technical for the average end user to understand. As a result our end users did not understand the role of Office 365 in the organization. VisualSP has helped the organization by providing contextual help specific to the area that the end user is working in. The walkthroughs help our users navigate when they experience a new interface for the first time.
Jessica Garcia Moreno
Director SharePoint Administration / NCBA
My favorite part about VisualSP is the context sensitivity of the application. It knows who a user is, where they are and what kind of access they have within the application to be able to deliver specific instruction to that user in the time that they need it. The flexibility to be able to customize the VisualSP interface to be able to deliver our own content is also a big win.
Lynley Hipps
SharePoint Support Manager / TSYS
Our Office 365 journey has taken a couple of years and we knew the tools were out there, but our users appeared confused and adoption was suffering. Support tickets for how-to’s were at an all-time high and that is where VisualSP came in. VisualSP has given my team their time back to prioritize other projects and strengthen our organization.
Chris Reynolds
Head of System Devleopment and Application Serverless Systems / Arden & Gem
What a fantastic idea and implementation. VisualSP system is a great assisted help solution for end users. Not only is help just a click away, but it’s in the context of what they are currently doing.
Andrew Connell
MVP / Critical Path Training
Modine is very happy with the VisualSP system. We have been able to set baseline knowledge in our organization for both business users and IT
David Webster
Modine Manufacturing
VisualSP has really got this idea nailed and has taken the extraordinary library of video snippets and added them in-context.
Dan Holme
Director of SharePoint / Microsoft
What I’ve found in the last 8 years is that users want to know how to do their job. We use the VisualSP Help System and have added our own content. This has helped tremendously and reduced the phone calls, emails, and help desk tickets. I now provide training when requested and focus it on the things people need to do in the platform: Submit leave, upload meeting minutes, etc.
R. Witcher
Content Manager / West Georgia Technical College
Your VisualSP Help System is in place and working great!
Bruce Rawles
Web & Intranet Support, / University of Colorado Denver
I’m such a big fan of the VisualSP Help System because it brings training to people when and where they need it. The advantage of VisualSP is that it delivers just the right amount of training to you – just when you need to learn something – which means you’re much more likely to retain it. Even if you don’t, the information is there for you in context the next time you do that task!
Susan Hanley
Microsoft MVP, Founder / Susan Hanley, LLC
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