Empower Users with In-the-Moment Microsoft Office 365 and SharePoint Training
Are you looking for a way to empower your users to utilize all the best features of Microsoft Office 365 and SharePoint, without expensive and time-consuming training courses? Make that dream a reality with VisualSP’s Microsoft 365 & SharePoint training platform.
In-App Microsoft 365 & SharePoint Training to Guide Users Each Step of the Way
Remove confusion with in-app Microsoft 365 & SharePoint training and support
The Microsoft Office 365 landscape can be extremely overwhelming. How are users supposed to navigate throughout the many different applications and know how to best use the tools available for their needs and your business?
You might think that Microsoft Office 365 and SharePoint training courses are the answer – but we disagree. More often than not, your end-users don’t need to be experts; they just want to know what’s needed to get the job done.
VisualSP is the guiding light your users are missing in Microsoft 365 & SharePoint. No matter which application they are in, VisualSP will be there for them, providing in-the-moment tips, support and guidance to help them navigate the many tools Microsoft 365 has to offer.
Benefits of VisualSP’s Microsoft 365 & SharePoint Training Platform
Say goodbye to lengthy training courses & hello to VisualSP’s in-the-moment SharePoint training
Revolutionize user-experience with VisualSP’s in-the-moment Microsoft 365 & SharePoint training. By providing end-users with in-the-moment tips and tricks across the full suite of Microsoft 365 applications, you can provide a number of benefits to both users & IT departments by:
Reducing Support Tickets
Reduce the number of support tickets your IT team receives by giving users the support they need, when they need it.
Increasing ROI & Productivity
Increase ROI by boosting productivity in Microsoft 365 by helping users overcome obstacles as they arise by providing in-the moment support without disrupting the flow of work.
Minimizing App Fatigue
Teach users what they need to know, when they need to know it, without overwhelming them with irrelevant information
Improving Corporate Communications
Improve corporate communications by displaying custom messages to users within Microsoft 365 and SharePoint to address compliance policies or other important messages.
Boosting Digital Adoption
Significantly boost user adoption by improving the user experience, reducing frustration and minimizing confusion.
Remove Learning Fatigue in Microsoft 365 & SharePoint
Help users get more from Microsoft 365 & SharePoint without expensive training courses
- In-App Learning Content
- Interactive Walkthroughs
- Training Videos
- Inline Help
- Alerts and Notifications
- Announcement Banners
- Analytics Reporting
No matter which application your users are in, VisualSP will be there to provide the support they need. All they do is click on the VisualSP tab to get the help they need to finish the task at hand. It’s as simple as that!
VisualSP provides users with interactive walkthroughs of applications they aren’t familiar with, to guide them through the most important learning points. VisualSP provide & maintain pre-built walkthroughs, but also provides you with the opportunity to customize walkthroughs or build your own from scratch.
VisualSP provides countless training videos, and gives you the ability to create custom video messages, to help users overcome obstacles as they arise.
Make it as simple as possible for users to access tips and support by placing inline help icons inline across Microsoft 365 and SharePoint. Adding inline help content can be done quickly and easily, and placed wherever you feel is necessary within your Microsoft 365 environment.
With VisualSP, you can ensure that your users don’t miss important company messages by adding important announcements that pop-up within their applications. Plus, you can track when the pop-up is clicked so you can accurately track how many people across your organization have seen your message.
VisualSP announcement banners allow you to display a message at the top of any page across Microsoft 365 applications, and are a great way to make employees aware of important news. You have full control over the announcement banner, so can set the right message at the right time.
VisualSP provides full usage reporting so you can see exactly what your users are struggling with and when they are looking for support. Plus, you have full transparency into how many hours have been saved and the ROI on this otherwise lost time.
Explore VisualSP’s Microsoft 365 & SharePoint Training Platform
See first-hand how VisualSP can increase digital adoption and improve ROI
Frequently Asked Questions
Q. Which applications does VisualSP support?
A. VisualSP is compatible with most browser-based applications. So, whether it’s a custom web app that was built in-house or a commercial SaaS application, VisualSP can provide your users with the support they need, when they need it, to make it easy to navigate all the applications used within your organization.
Just to name a few: Salesforce, ServiceNow, Workday, SuccessFactors, NetSuite, Nintex, RecordPoint, Veeva Vault, HubSpot, custom web applications and many more!
Q. Which Microsoft 365 applications do you have content for?
A. Most of them! Here is the complete list: Microsoft 365 Overview, Teams, OneDrive, SharePoint, Dynamics, Outlook, Excel, Word, PowerPoint, Forms, Planner, Sway, and Yammer.
Q. Can I customize VisualSP with our own content?
A. All of the content that we provide is customizable. You can create your own content in the system as well. Your content can reside in your own Microsoft Office 365 tenant or any other repository behind your firewall.
Q. Does VisualSP support modern interfaces of SharePoint Online?
A. Absolutely! Our system detects and supports all modern interfaces of SharePoint as well as classic interfaces, so your users can get help relevant to the interface they are using.
Q. Does this work on SharePoint On-Premises?
A. Yes! VisualSP can be used on SharePoint On-Premises.
Q. Does VisualSP Support Microsoft Teams?
A. Yes! Find out more about VisualSP for Microsoft Teams.
Don’t Just Take Our Word For It…
See what our awesome customers are saying about us.
“I was part of the product testing when we were originally seeking a product for SharePoint tier 1 support at TD Ameritrade and thought at that time that it was a no brainer to go with VisualSP. I was very happy when management approved the purchase and even happier after seeing the results. Our calls for support were substantially decreased; prior to having VisualSP, I received 3-4 times as many questions and requests for help. And now, your product interface has improved, the content is so much richer than when we first came on board, the growth of this product is very impressive. I would highly recommend it to anyone looking to enhance their tier 1 support.”
Senior Systems Analyst / TD Ameritrade