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In-App Communications

Announcements, Banners & Nudges Inside Microsoft

Communicate change across Microsoft 365, SharePoint, and Copilot: deliver announcements, banners, and nudges inside the app — targeted by audience and application — so the message lands at the moment of relevance, without another ignored email blast.

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Out with the Old

The Problem in Context

Communications don’t get ignored because people don’t care. They get ignored because they arrive outside the work — email blasts go unread, new features go unnoticed, rollouts fade, and users overwhelmed by constant change tune out the channel entirely.

VisualSP delivers the message in the app — banners, pop-ups, and notifications targeted by audience and application, at the moment of relevance.

We announced it three times by email. Nobody saw it.

In with the New

What This Use Case Enables

A communication channel inside the Microsoft experience: announcements, banners, and nudges targeted by role, app, and audience — so awareness happens where the behavior needs to change.

Put the message where the work is — not in another inbox.

Step 1
Higher awareness of changes, features, and processes — measured, not assumed.
Step 1
Targeted messages by audience and app instead of org-wide blasts.
Step 1
Fewer ignored comms and fewer surprises at the help desk after changes.

How it works

From Insight to Enablement



Observe

See which audiences miss changes and where awareness gaps create tickets.



Guide

Deliver targeted banners, announcements, and nudges inside the app.



Measure

Track who saw what, and which messages changed behavior.

Put the Message Where the Work Is

If email blasts aren’t landing, move the announcement into the app — at the screen where it matters.

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Products

  • Digital Adoption Platform
  • Clarity Connect 365
  • Copilot Catalyst
  • Adopt365

Use Cases

  • AI Prompt Library
  • Change Management
  • Copilot & AI Adoption
  • Cross-App Guidance
  • Customer Onboarding
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  • Feature Adoption & ROI
  • In-App Communications
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