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Bring Clarity to Microsoft 365 + Copilot + Dynamics 365
Without the Headache

Clarity Connect 365 is the no‑code integration that brings Microsoft Clarity heatmaps and session replays into internal Microsoft apps, so you can see where users struggle, what to improve, and how adoption changes over time.

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Microsoft Clarity integration with Dynamics 365 CRM
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Clarity Connect 365

Purpose-Built for the Microsoft Ecosystem

Clarity Connect 365 is a no‑code integration that enables Microsoft Clarity insights inside Microsoft enterprise applications, securely and without custom development.

Microsoft Clarity was designed for public websites. Clarity Connect 365 extends it into internal apps where traditional script-based tracking isn’t viable.

Clarity Connect 365 is purpose-built for the Microsoft ecosystem
Clarity Connect 365 gives you adoption analytics

Clarity for Microsoft 365, Copilot & Dynamics 365

Why Clarity + the Microsoft Ecosystem Matters

Microsoft 365 and Dynamics 365 are powerful, but without user analytics it’s difficult to know what’s working and what’s not.

Clarity Connect 365 bridges that gap, so teams can understand adoption, uncover friction, and prioritize improvements based on real behavior data across Microsoft 365, Copilot, and Dynamics 365.

Key capabilities

What Clarity Connect 365 Does



Plug-and-play Clarity tracking inside Microsoft enterprise applications (including Dynamics 365)



Session recordings and heatmaps for internal workflows and business processes



Event tracking to analyze feature usage and adoption scenarios



Enterprise-ready data masking and privacy controls configurable by the organization

Clarity Connect 365 brings Clarity insights to Microsoft apps
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What Can You Do with Clarity Connect 365?



Spot Friction Points

See exactly where users struggle so you can fix workflows based on real behavior, not assumptions.



Use Heatmaps to Prioritize Changes

Visualize what’s used, remove clutter, and focus attention where it matters.



Track Enablement Effectiveness

Prove whether training changes behavior and guide what to improve next.



Prevent Issues Early

Catch usability problems before they become support tickets.



Keep Sensitive Data Protected

Apply masking rules so you get insights without exposing sensitive data.



Reduce Software Footprint & Cost

See what apps + Copilot features are actually used to identify overlap and right-size licenses.

How Clarity Connect 365 Works

Clarity Connect 365 by VisualSP is an easy-to-deploy, no-code integration that enables organizations to deploy Microsoft Clarity inside Microsoft enterprise applications securely and without custom development.

Centralized Installation Package
Browser Extension

Dynamics 365 & Sharepoint
For Dynamics 365 and SharePoint, Clarity Connect 365 supports a centralized installation package for controlled, admin-managed enablement.

MS365, Copilot, Power Apps
Clarity Connect 365 uses a browser extension to extend coverage across the broader Microsoft 365 experience (including Copilot) and other web apps, without requiring complicated setup for each individual application.

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Designed for Microsoft-First Organizations

Copilot Catalyst 365 was designed for Microsoft-first organizations

Clarity Connect 365 is optimized specifically for Microsoft enterprise ecosystems, including:



Dynamics 365 (CE, Business Central, and supported Finance & Operations scenarios)



Microsoft 365 web applications (such as SharePoint, One Drive, Planner, etc.)



Power Platform solutions (custom web apps)



Copilot-enabled experiences within Microsoft platforms

Clarity Connect 365 is not a generic website or cross-vendor web analytics tool. Its purpose is to help organizations improve adoption, usability, and ROI within Microsoft business applications.

Frequently Asked Questions

Is Clarity Connect 365 a standalone product or part of the VisualSP DAP?

Clarity Connect 365 by VisualSP can be purchased as a standalone product or consumed as part of the VisualSP Digital Adoption Platform.

Microsoft Clarity itself is free. Clarity Connect 365 by VisualSP is a licensed integration that makes Clarity usable inside Microsoft enterprise applications.

Do I need to write code to enable this?

No. The setup is handled by VisualSP. You simply install the extension and request Clarity tracking.

Can I customize what gets tracked?

Yes. We help you set data masking rules and choose which environments to track.

Does it work with custom apps inside Dynamics?

Absolutely. Clarity Connect 365 supports all model-driven Dynamics apps, including custom entities and views.

How is user data protected?

The Clarity project uses masking to hide sensitive content. VisualSP does not store or replay any data.

Can I use this in both production and sandbox environments?

Yes. You can set up different Clarity projects for each environment.

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It’s Easy to Get Started

Ready to see what users actually do across Microsoft 365 + Copilot + Dynamics 365?

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Products

  • Digital Adoption Platform
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  • Copilot Catalyst
  • Clarity Connect 365

Solutions for Apps

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Solutions by Role

  • Business Application Owners
  • Compliance Managers
  • Department & Team Leaders
  • Digital Transformation Leaders
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  • Sales Leaders

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