VisualSP for SharePoint and Office 365

Real-time, on-demand
help for SharePoint
and Office 365

  • Reduce support tickets and get help to your users instantly
  • Increase productivity from your SharePoint investment
  • Just-in-Time learning helps onboarding processes

SharePoint Online – Office 365 – Hybrid

Prepare your organization for the cloud based SharePoint Online and Office 365 solutions providing contextual training and help to users. Shorten learning cycles, improve compliance and boost adoption by training users at their moment-of-need.

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SharePoint On-Premises

SharePoint users can learn their tasks faster and more efficiently when they learn in the context of their work screen. Reduce load on the SharePoint help desk team and give users moment-of-need support to help drive greater system adoption.

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In-Context Help and Training – Simple and Straightforward

VisualSP solutions help organizations successfully adopt SharePoint and Office 365 by providing Just-in-Time Learning® tools in the work context. Performance support training is delivered when the users need it, on demand directly through the native product’s interface.

What makes us special from other walkthrough and help systems is our content is produced and curated by SharePoint and Office 365 experts, certified trainers, and authors in the industry. These experts have trained and consulted with thousands of end users, including non-technical SharePoint administrators. Our content authors understand the value of in-context training to support onboarding and understand the best ways to describe that material.

Benefits

  • Reduce support tickets and get help to your users instantly while they are on task.
  • Increase productivity and a greater ROI from your SharePoint investment.
  • Just-in-Time Learning through content provided within the workflow helps to speed the onboarding process and allow users to quickly learn tasks and solve problems on their own.

Plug ‘n play end user support and training solution using Walkthroughs (step-by-step interactive guides) for SharePoint and Office 365

  • Ease onboarding and ongoing training
  • Customizable Walkthroughs for specific business functions
  • Engage users across multiple touch points
  • Measure effectiveness with advanced analytics
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VisualSP Reviews

VisualSP has really got this idea nailed and has taken the extraordinary library of video snippets of SharePoint training and added them as a tab, in-context
Dan Holme
Director of SharePoint / Microsoft
What I’ve found in the last 8 years is that users want to know how to do their job. If I can show them something that aids them in that pursuit, then they get a little interested in this thing called SharePoint. We use the VisualSP Help System and have added our own content. This has helped tremendously and reduced the phone calls, emails, and help desk tickets. I now provide training when requested and focus it on the things people need to do in the platform: Submit leave, upload meeting minutes, etc.
R. Witcher
Content Manager / West Georgia Technical College
Your VisualSP Help System is in place and working great!
Bruce Rawles
Web & Intranet Support, / University of Colorado Denver
I’m such a big fan of the VisualSP Help System because it brings training to people when and where they need it. The advantage of VisualSP is that it delivers just the right amount of training to you – just when you need to learn something – which means you’re much more likely to retain it. Even if you don’t, the information is there for you in context the next time you do that task!
Susan Hanley
Microsoft MVP, Founder / Susan Hanley, LLC
Modine is very happy with the VisualSP system. We have been able to set SharePoint baseline knowledge in our organization for both business users and IT
David Webster
Modine Manufacturing
What a fantastic idea and implementation. VisualSP system is a great assisted help solution for users working in SharePoint. Not only is help just a click away, but it’s in the context of what they are currently doing… right from the ribbon!
Andrew Connell, MVP
Critical Path Training