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VisualSP - In-context Training and Support for Web Based Platforms

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Accelerate
Digital Adoption & User Training

VisualSP is an in-app Digital Adoption Platform (DAP) that boosts employee adoption & competence, while reducing support tickets and user confusion.

See it in action
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50% fewer support tickets

50% Fewer

Support Tickets

3x faster user onboarding

3X Faster

End User Onboarding

Over $5 million saved in productivity

$6+ Million

Saved in Productivity

A Digital Adoption Platform
for Enterprise Apps

No matter which web application your users are in, VisualSP is there to guide them step-by-step with in-app contextual experiences, so users can easily overcome hurdles with in-the-moment training and support.

  • DAP for Microsoft Dynamics 365
  • DAP for Microsoft 365

VisualSP for Microsoft

We are Microsoft experts and have built deep integrations with Dynamics 365, Microsoft 365 & Power Apps.

  • VisualSP for salesforce
  • VisualSP for workday
  • VisualSP for servicenow
  • VisualSP for SAP
  • VisualSP for In-house apps
  • And many more!

VisualSP for SaaS Apps

Our Digital Adoption Platform is compatible with the most popular SaaS apps and other browser-based applications.

Trusted By More Than 2 Million Users Worldwide

VisualSP consistently receives 5 star reviews from customers across the leading technology review sites, and ranks as a G2 industry leader!

G2 2023 - High Performer
G2 2023 - Best Estimated ROI
G2 2023 - Best Support
G2 2023 - Easiest Admin
G2 2023 - Easiest To Do Business With
G2 2023 - Best Meets Requirements
G2 2023 - Easiest Setup
G2 2023 - Users Most Likely To Recommend
G2 5.0 Stars
Capterra 4.9 Stars
Software Advice 4.9 Stars

The Visual Support Platform

VisualSP is more than a DAP (Digital Adoption Platform)β€”it's a full-featured user support platform built to help employees be more productive, engaged and self-sufficient in all your web apps.

Walkthroughs In-App Messaging Inline Help Training Videos Notifications Analytics
Guided Walkthroughs

Guided Walkthroughs

Create step-by-step interactive walkthroughs that guide users through each step of a complex process. Walkthroughs are customizable and easy to create. No developers required!

In-App Messaging

Show important information to your users directly inside the app they are using. No more sending mass emails and hoping people see it.

In-app Messaging
Inline Help

Inline Help

In-context help is easy to find with visual cues like inline icons, links, buttons and invisible launchers that are overlaid directly on top of your enterprise applications.

Training Videos

Present training videos and tutorials directly to users in their environment when they need help. No more navigating to a support site or document library to find the answer!

Training Videos
Alerts and Notifications

Alerts & Notifications

Show important alerts and must-see notices in a popup window or banner in any of your web applications, making them impossible to miss.

Analytics

Learn how VisualSP is helping users find the support they need. Full usage reporting, including tracking hours saved and your exact ROI.

Analytics Reporting
See it in action

"Our modern workplace journey has taken a couple of years and we knew the tools were out there, but our users appeared confused and adoption was suffering. Support tickets for how-to's were at an all-time high and that is where VisualSP came in. VisualSP has given my team their time back to prioritize other projects and strengthen our organization."

NHS UK trusts VisualSP as its digital adoption platform

Chris Reynolds

Head of System Development and Application at NHS UK

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More Productivity, Less Frustration

VisualSP's digital adoption platform helps users be more self-supporting and independent, reducing the load on your support team. Free up your users to focus on the bottom line.

Fewer Support Tickets

Fewer Support Tickets

Faster On-boarding of New Hires

Faster On-boarding of New Hires

Increased Digital Adoption

Increased Digital Adoption

Higher Compliance Awareness

Higher Compliance Awareness

Faster Time-to- Competence on Tasks

Faster Time-to- Competence on Tasks

Overall Increased Productivity

Overall Increased Productivity

Better Communication of Initiatives

Better Communication of Initiatives

Increased Employee Retention

Increased Employee Retention

Trusted By 200+ Companies To Empower Employees

VisualSP Microsoft Office 365 User Training System for Hyatt
VisualSP Microsoft Office 365 User Training System for Intelliem
VisualSP Microsoft Office 365 User Training System for Jones Lang LaSalle
VisualSP Microsoft Office 365 User Training System for renaissanceRe
VisualSP Microsoft Office 365 User Training System for ACS Chemistry Society
VisualSP Microsoft Office 365 User Training System for Revlon
VisualSP Microsoft Office 365 User Training System for Lockheed Martin
VisualSP Microsoft Office 365 User Training System for Caltech
VisualSP Microsoft Office 365 User Training System for Raytheon
VisualSP Microsoft Office 365 User Training System for ORAU
VisualSP Microsoft Office 365 User Training System for Beef
VisualSP Microsoft Office 365 User Training System for Wedgewood

See more customers who rely on VisualSP.

We Are Microsoft Experts

VisualSP's digital adoption platform supports most web applications, but we started out as a Microsoft-only solution, so we have especially strong relationships with Microsoft and deep integrations with Microsoft Dynamics 365 & Power Apps, and Microsoft 365.

These integrations include auto-activation of users, permissions-based content serving, out-of-the-box training and guidance content, and more.

We are Microsoft experts

Increase User Adoption
While Decreasing Support Costs

See first-hand how VisualSP can improve the ROI of your web applications

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β€œMy favorite part about VisualSP is the context sensitivity of the application. It knows who a user is, where they are and what kind of access they have within the application to be able to deliver specific instruction to that user in the time that they need it. The flexibility to be able to customize the VisualSP interface to be able to deliver our own content is also a big win.”

TSYS trusts VisualSP as its digital adoption platform

Lynley Hipps

Support Manager at TSYS

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