Microsoft 365 Training & Help System
VisualSP’s Digital Adoption Platform (DAP) supports your users in the flow of their work as a layer on top of Microsoft 365, Dynamics 365 and your own in-house custom web applications.
Our Valued Clients
The Problem
Your Employees Are Struggling with Your Processes
Today’s workers use multiple web applications, such as Microsoft 365 apps (including Teams & SharePoint), Dynamics 365, and your in-house built custom web applications, to do their jobs. The challenge is that many do not understand how to use the technology efficiently for your specific business use cases. This leaves them frustrated and confused. It also means your technology investments are underutilized and your support tickets rise over time.
The Solution
VisualSP Empowers Your Employees
VisualSP (which stands for Visual Support Platform) help system provides a Microsoft Azure based in-context fully customizable digital adoption platform that is made available as an overlay on top of your enterprise web applications such as Microsoft 365, Dynamics 365 and your custom web applications. Whatever app an employee is using, they are able to quickly access your own business specific on-page training and guidance that shows how they can use the tools most effectively to do their job. This results in a lowered support burden on your team.
Whether it is a walkthrough tour of your SharePoint based intranet home page, a tip sheet on how to qualify a lead in Dynamics or guidance on how to use your company’s vacation booking tool, VisualSP provides help in the flow of work to your users at the moment of their need.
Want to check it out? Join us at our weekly product demo webinar so you can experience just how powerful VisualSP can be.
2M+
Help System Users
2K+
Training Assets
200+
Enterprise Clients
How Does VisualSP Help You?
How does learning at the moment of need benefit your organization?
Happy employees
Employees are no longer frustrated by technology. Whenever they have a problem, VisualSP provides the answer.
Increase tech ROI
Increase productivity and Return on Investment (ROI) from your enterprise software investment by making them easier for employees to use.
Faster onboarding
Speed up your onboarding processes and allow users to quickly learn tasks and solve problems on their own using Just-In-Time help and learning.
Fewer support tickets
Reduce Tier 1 support tickets and achieve user adoption of your web applications by getting information to your users instantly while they are working on a task.
Boost productivity
Save employees hours of time searching for answers or getting stuck in their processes.
Supercharge training
VisualSP extends and enhances regular IT training by providing employees with reminders of how to use technology.
What Do You Want to Accomplish?
User Adoption of Technology
If your organization uses Microsoft 365 or Dynamics 365, we offer a large catalog of pre-built training assets (videos, walkthroughs, quick reference sheets), focusing on fundamentals of each product, to help your employees gain familiarity throughout the entire suite of Microsoft apps.
Learn about how our solution incorporates pre-made learning content for a quick launch as well as accommodates your own customized in-house training collateral.
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Communication of Compliance Training
As more key business processes move online, achieving compliance across an organization has grown in importance and become more urgent.
VisualSP puts your regulatory guidance and compliance policies at your employees’ fingertips at the exact moment they need it in any web application. Rather than slowing down operations with pages of redundant info, learn how you can keep your team compliant and productive with VisualSP’s innovative solution.
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The Ideal Solution for Employee Support and Training
Download our free white paper to understand how contextual microlearning through VisualSP can help train and support your employees.
Testimonials
Hear What Our Customers Have to Say!
We’ve been providing high quality services and products to the best brands around the world since 2005.
