Empower NetSuite Users with In-App, Real-Time Guidance
VisualSP integrates with NetSuite, giving your team on-demand, in-context support so they can work confidently without constant help.
Empowering over 2 million users worldwide
Make NetSuite Easy for Your Team with VisualSP
VisualSP is a Digital Adoption Platform (DAP) that integrates effortlessly with NetSuite, offering real-time, in-app guidance and support. It delivers assistance directly within the NetSuite interface, helping users quickly adapt and improve their skills. With VisualSP, your team can navigate NetSuite with ease, speeding up onboarding and boosting productivity.
How VisualSP Makes NetSuite Easier
See how VisualSP helps your team make the most of NetSuite by giving them in-context support when and where they need it:
NetSuite Adoption Made Easy
Guided Walkthroughs
Create easy, step-by-step guides for complex NetSuite tasks. These user-friendly guides require no technical skills to set up, helping your team navigate NetSuite effortlessly.
In-Context Videos & Tutorials
Deliver training videos and tutorials right within NetSuite, so users get the help they need without leaving their workspace or searching for external resources.
User Behavior Analytics
Track how your team interacts with NetSuite using advanced analytics like session recordings and heat maps. This insight helps you identify patterns, pinpoint issues, and determine where additional support might be needed.
Insightful Usage Analytics
Monitor the effectiveness of your support materials with detailed usage analytics. Understand user engagement with NetSuite and evaluate the success of your training and support efforts.
Customizable Help Content
Enhance NetSuite support with AI-powered tools that simplify creating and customizing help content. Tailor resources to fit your team’s specific needs, ensuring they always have the right information.
Attention-Getting Alerts & Messages
Send important updates and alerts directly within NetSuite to keep your team informed and engaged, avoiding the risk of overlooked emails.
Instant Feedback Collection
Collect real-time feedback from users to quickly address issues and improve NetSuite adoption, ensuring your support evolves with your team’s needs.
Exportable Help Content
Share any NetSuite Help Item or Walkthrough as a professional-looking PDF. Customize layouts, include screenshots, and generate training materials instantly.
VisualSP customers achieve an average ROI of 1,109%
With in-context help, users spend less time searching and more time getting things done.
“Our modern workplace journey has taken a couple of years and we knew the tools were out there, but our users appeared confused and adoption was suffering. Support tickets for how-to’s were at an all-time high and that is where VisualSP came in. VisualSP has given my team their time back to prioritize other projects and strengthen our organization.”
Chris Reynolds
Head of System Development and Application at NHS UK
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VisualSP integrates with most enterprise web apps
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Frequently Asked Questions
What is NetSuite?
NetSuite is a comprehensive cloud-based Enterprise Resource Planning (ERP) system designed to streamline and manage various business processes. It integrates core business functions, including:
Financial Management:
Handles accounting, financial reporting, and budgeting.
Customer Relationship Management (CRM):
Manages customer interactions, sales, and marketing efforts.
Order Management:
Oversees sales orders, inventory, and fulfillment.
Supply Chain Management:
Manages procurement, production, and logistics.
Human Capital Management:
Manages HR functions like payroll and employee records.
NetSuite provides a unified view of business operations, enabling companies to automate processes, gain real-time insights, and make data-driven decisions. It’s designed for businesses of all sizes and supports a wide range of industries with customizable features and scalability.
How does VisualSP support NetSuite usage?
VisualSP offers real-time, in-app assistance within NetSuite, providing users with instant guidance, tutorials, and resources specifically designed for the NetSuite ERP system. This support helps users navigate the NetSuite platform more effectively and enhances productivity in business processes, including financial management and CRM.
How can VisualSP enhance our NetSuite implementation?
VisualSP accelerates NetSuite implementation by delivering context-sensitive help and training materials. This practical approach reduces the learning curve, allowing your team to quickly get up to speed with NetSuite’s software, resulting in a smoother and more effective setup.
What are the key features of VisualSP for NetSuite training?
VisualSP includes several key features to enhance NetSuite training, such as:
In-Context Help and Tutorials:
Access training materials and support directly within NetSuite.
Step-by-Step Guides:
Clear instructions to simplify the learning process.
Interactive Walkthroughs:
Guided tours to help users navigate complex NetSuite processes.
Customizable Support Materials:
Tailor help content to your specific NetSuite setup and business needs.
Seamless Integration:
Integrates smoothly with NetSuite, ensuring consistent support without disrupting workflows.
How does VisualSP assist with managing NetSuite data and financial reports?
VisualSP helps with NetSuite data management by providing guidance on best practices for data entry, tracking, and creating accurate financial reports. This ensures efficient handling of data, improved financial management, and effective use of saved searches for reporting.
Can VisualSP be customized for our NetSuite needs?
Yes, VisualSP can be tailored to meet your specific NetSuite requirements. Customize in-app support materials, create specific guides, and adjust settings to align with your team’s workflows and the unique aspects of your NetSuite solution.
How does VisualSP’s analytics feature support NetSuite usage?
VisualSP’s analytics feature offers insights into user interactions with NetSuite and its support resources. It tracks usage patterns, identifies common issues, and measures the effectiveness of training materials, helping you optimize your NetSuite deployment and refine your support strategy for long-term success.
What are the benefits of in-context support compared to traditional training methods?
In-context support offers several benefits over traditional training:
Immediate Help:
Get assistance directly within NetSuite, reducing the need for separate training sessions.
Relevant Guidance:
Receive context-specific instructions for your current tasks.
Faster Learning:
Accelerate user learning and adoption with real-time support.
Continuous Access:
Ongoing help is available as users work through tasks.
How quickly can VisualSP be integrated with our existing NetSuite setup?
VisualSP integrates with your existing NetSuite setup quickly and efficiently. The integration process is designed to be straightforward, allowing you to start benefiting from in-app support and training resources with minimal disruption to your current operations.
Can I try VisualSP before committing?
Yes, we offer a free base package that allows you to explore VisualSP’s features and its integration with the NetSuite system immediately.
What user data does VisualSP collect?
VisualSP collects basic information such as first name, last name, and email to analyze usage patterns and effectiveness. We adhere to SOC 2 standards for data security and privacy. For more details, please refer to our data security and privacy policy.
Can VisualSP work with other tools and applications?
Yes, VisualSP integrates with a variety of tools and applications, including those from different marketplaces. It is compatible with most web-based enterprise applications, enhancing its utility across various platforms.
Got more questions? Take a look at more FAQ’s about VisualSP.
