Digital Adoption for Microsoft Apps
VisualSP’s Digital Adoption Platform (DAP) adds an interactive support layer directly inside Microsoft apps, helping your users complete tasks, adopt features, and stay productive without disrupting their workflow.
Empowering over 2 million users worldwide
Empower Your Teams with Microsoft Expertise
VisualSP, a certified Microsoft Independent Software Vendor (ISV) Partner, delivers a Digital Adoption Platform that provides just-in-time guidance across Microsoft 365, Copilot, Dynamics 365, Power Platform, SharePoint, Teams, and any other web application you depend on. The result: faster onboarding, smoother digital transformation, higher adoption, and measurable ROI.
Integrated Training & Support for Microsoft Apps
VisualSP natively integrates into Microsoft’s tools, delivering contextual help and training exactly when and where users need it. Instead of sending employees to external courses or manuals, VisualSP provides just-in-time learning in-context of the user’s work.
On-Screen Guidance
Step-by-step walkthroughs, tooltips, and in-app prompts guide users through tasks in real time, reducing confusion and mistakes.
Customizable Training Content
Use VisualSP’s library of training content for Microsoft apps or create your own tutorials, policies, or messages tailored to your organization. Target content to specific roles, departments, or apps.
Communication Tools
Push internal announcements, reminders, and policy updates directly inside Microsoft apps with banners, pop-ups, and notifications.
ROI Analytics & Reporting
Track usage and measure adoption across Microsoft apps. VisualSP shows where users struggle, how they engage with guidance, and how much time and support cost you’re saving.
Support & Compliance Monitoring
Learn exactly how your team is using Microsoft apps with VisualSP’s Microsoft Clarity integration. Identify areas for improvement by looking at heatmaps, recorded sessions, and more.
Why Choose VisualSP for Microsoft Adoption?
As a Microsoft-native DAP, VisualSP is the easiest to deploy, delivers value fast, reduces costs, and provides analytics that accelerate adoption and smarter support.
Faster User Onboarding
New employees can be productive from day one, without lengthy training processes.
Lower Support Costs
Self-help reduces support tickets and help desk demand.
Increased Adoption
Unlock the full potential of Microsoft tools by providing in-the-moment guidance and support.
Improved Productivity
In-context support helps users get their work done faster and more accurately.
Better User Experience
In-app support means less frustration, more confidence, and happier employees.
Clear ROI
VisualSP delivers measurable time and cost savings across your Microsoft ecosystem.
VisualSP for Microsoft Use Cases
VisualSP works within various Microsoft apps to drive adoption, increase productivity, and lower support costs.
Dynamics 365
Guide sales, service, and business teams through CRM processes to reduce errors and speed up adoption. VisualSP delivers in-context instructions for entering data, tracking opportunities, and managing cases, helping teams follow best practices and stay consistent. The result: faster onboarding and more accurate use of Dynamics 365.
Microsoft 365
Make core productivity apps easier to use across Outlook, Word, Excel, PowerPoint, and OneDrive. VisualSP provides on-screen help for everyday tasks like scheduling meetings, collaborating on documents, and analyzing spreadsheets. With just-in-time guidance, employees use more features with confidence, boosting overall productivity.
SharePoint
Help users find, create, and share documents without getting lost in complex interfaces. VisualSP guides employees through tasks like uploading files, setting permissions, or building sites, reducing confusion and support requests. With in-context help, SharePoint becomes easier to navigate and more widely adopted across your organization.
Microsoft Copilot
Accelerate adoption of AI in the flow of work by guiding employees directly inside Microsoft Copilot experiences. VisualSP helps users craft better prompts, interpret results, and apply Copilot responsibly across apps like Word, Excel, Teams, and Outlook. This reduces hesitation, builds trust in AI, and ensures organizations see faster ROI from their Copilot investment.
Power Platform
Support users building apps, automating workflows, or analyzing data. VisualSP provides step-by-step help inside Power Apps, Power Automate, and Power BI, making it easier for non-technical users to create solutions without constant IT support. Adoption grows as employees feel empowered to innovate on their own.
MS Teams
Drive better collaboration with in-context tips and guidance. VisualSP shows users how to set up teams and channels, manage meetings, and use integrations effectively. Employees spend less time figuring out how Teams works and more time collaborating productively.
Trusted by Teams Like Yours
See how other teams are driving success with our digital adoption platform for Microsoft apps.
“VisualSP has helped [our] organization by providing contextual help specific to the area that the end user is working in. The walkthroughs help our users navigate when they experience a new interface for the first time.”
Jessica Garcia Moreno
Senior Director of Power Platform at NCBA
Read Case Study
Accelerate Adoption in Microsoft Apps
FAQ
Which Microsoft apps does VisualSP support?
VisualSP works with all Microsoft apps, including Dynamics 365, SharePoint, Microsoft 365, Power Platform, and Teams.
Can we add our own help and support content?
Yes. You can add your own support and guidance content in addition to VisualSP’s pre-built content library.
How is VisualSP deployed?
VisualSP is deployed by uploading the VisualSP-managed solution (for Dynamics/Power Apps) or using a browser extension (or both – they do not conflict). Once installed, it automatically detects your signed in user, matches to a subscription on our back-end system, and just works.
Got more questions? Take a look at more FAQ’s about VisualSP.
