Support Users with the In-the-Moment Microsoft Teams Learning App
Microsoft Teams is where users go every day to do their work. Why not provide a learning app directly within Teams so they can access the knowledge they need about Teams, other Microsoft 365 apps as well as your own custom training without ever leaving the flow of their work.
Unlock the True Value of Microsoft Teams with VisualSP
HELP USERS GET MORE FROM MICROSOFT TEAMS WITH VISUALSP’S IN-APPLICATION TRAINING & SUPPORT APP WITHIN TEAMS
Too often, users don't know where to go to find training, policies and governance items available from the organization. This leads to frustration and confusion and it can limit adoption of applications and result in an influx of IT support tickets. Sound familiar?
VisualSP’s in-the-moment Microsoft Teams based training platform can help your users overcome frustration and confusion by providing the support they need, when they need it directly within Teams. Without leaving the app, users can access a wealth of training content, including tips, walkthroughs and training videos, making their lives that much easier inside Microsoft Teams.
Benefits of VisualSP’s In-App Microsoft Teams Based Training
MAKE ACCESSING THE TRAINING SIMPLE FOR YOUR USERS WITH VISUALSP’S MICROSOFT TEAMS TRAINING APP
Remove confusion and increase Microsoft Teams adoption with VisualSP’s in-app Microsoft Teams training app. With VisualSP, you can provide users a wealth of training content to help them overcome common challenges from directly within Microsoft Teams so they don’t need to leave the app to find support.
Increase the ROI of your technologies by boosting productivity and removing the time it takes users to overcome technical roadblocks and challenges.
Limit Support Tickets
Reduce the strain felt by your IT team by automatically giving users the support they need, when they need it, directly within Microsoft Teams.
Speed Up Onboarding
Speed up onboarding of new users across all your organizations tools and platforms with Just-In-time Learning content that provides users with the support they need, when they need it.
Take Back Control
Control the training content your users have access to. With VisualSP, you can add your own content or easily edit existing content to ensure it matches your needs.
VisualSP’s library of training content is automatically updated, so you can be sure that your training content is always up-to-date even after software updates.
Make Accessing Training Simple with In-App Microsoft Teams Training & Support
Empower users to overcome common hurdles with self-service support & training content right within Microsoft Teams
- In-App Learning Content
- Powerful Search & Filtering
- Teams Self-Service Support
- Company-Specific Content
- Analytics Reporting
VisualSP provides users with a ton of in-app learning content meaning they can get the support they need without leaving Microsoft Teams. No matter what challenge arises, all users need to do is access VisualSP within their flow of work to get to tips, training and videos to help them get their job done with ease.
VisualSP makes it simple for users to find the answers they need without leaving Microsoft Teams with intuitive, easy-to-use search and filtering capabilities. Whether it’s existing content, or content custom made by your organization, everything is easy to find and accessible within one location.
VisualSP makes it simple for users to access self-service support with in-app help content and interactive tips. All users have to do is summon the VisualSP app and search their query – it couldn’t be easier!
With VisualSP, you have full control of the Microsoft Teams training content available to your users. You can create your own Microsoft 365 training and help content within a matter of minutes, ensuring that your users are getting company specific information. Plus, you will also have access to VisualSP’s bank of training content that you can easily edit to ensure it is specific to your organization and your user's needs.
VisualSP provides full usage reporting that highlights exactly where your users are struggling, and the types of support they are looking for in Microsoft Teams, so you know how to better support them in the future. Plus, you will be able to track how many hours have been saved thanks to VisualSP’s support and the exact ROI on this time that, without VisualSP, would have been lost.
Explore VisualSP’s Microsoft Teams Training Platform
Find out how VisualSP can improve user experience, increase adoption and boost ROI in Microsoft Teams
Frequently Asked Questions
Q. Which applications does VisualSP support?
A. VisualSP is compatible with most browser-based applications. So, whether it’s a custom web app that was built in-house or a commercial SaaS application, VisualSP can provide your users with the support they need, when they need it, to make it easy to navigate all the applications used within your organization.
Just to name a few: Salesforce, ServiceNow, Workday, SuccessFactors, NetSuite, Nintex, RecordPoint, Veeva Vault, HubSpot, custom web applications and many more!
Q. Is VisualSP for Microsoft Teams Customizable?
A. Yes! VisualSP for Teams can be branded with your own icons and wording so your users are always comfortable accessing the app. The content within the app is also fully customizable. You can customize the existing content we provide or create your own in a matter of minutes.
Q. How do you ensure the provided training content is up to date?
A. VisualSP provided content will always be up-to-date and provide the correct information for the latest version of Microsoft Teams. We curate and re-configure content from Microsoft on a bi-weekly basis to ensure that we provide the most up-to-date information and provide the best guidance to users.
Q. How do I deploy VisualSP to all of my Microsoft Teams users?
A. Microsoft has made it very easy to deploy Microsoft Teams app to all users or a segment of users. Simply follow these instructions to deploy VisualSP to everyone in your organization.
Q. Which Microsoft 365 applications does VisualSP have content for?
A. In addition to you being able to make your own organizational training content available to your users, we also supply and maintain a Lot of Microsoft Office 365 training content. VisualSP has content for Microsoft 365 Overview, Microsoft Teams, OneDrive, SharePoint Online, Outlook, Excel, Word, PowerPoint, Forms, Planner, Sway and Yammer.
Don’t Just Take Our Word For It...
See what our awesome customers are saying about us.
"VisualSP has really got this idea nailed and has taken the extraordinary library of snippets of training and added them in-context."
Director / Microsoft