Support Collaboration in Microsoft Teams
VisualSP's Digital Adoption Platform adds training and self-support information directly within Teams, so users can access it without leaving their flow of their work, increasing productivity.
Better Teamwork in Teams
VisualSP is a Digital Adoption Platform (DAP) that adds an interactive support layer on top of Microsoft Teams that guides users through Teams' interfaces and workflows.
Learn As You Go
VisualSP provides users with in-app learning content so they can get the training & support they need, without leaving Microsoft Teams. Walkthroughs, inline help and custom training content allow users to get their work done quickly and autonomously.
Find The Right Answers
Powerful search & filtering tools makes it easy for users to find the answers they need, when they need them. Help and training content is easy to find and accessible within one location, inside Teams.
Give Self-Service Support
VisualSP makes it simple for users to access self-service support with in-app help content and interactive tips. All users have to do is open the VisualSP app and search for their query – it couldn’t be easier!
Make It Your Own
VisualSP gives you full control of the training content available to your users. In addition to VisualSP's extensive library of training material, you can also create your own training and help content so your users get Company-specific content when needed.
See How It's Being Used
VisualSP provides full usage reporting that highlights exactly where your users are struggling, and the types of support they are looking for in Microsoft Teams, so you know how to better support them in the future.
Want to Learn More?
We conduct weekly live webinars where we demonstrate how VisualSP supports faster digital adoption and boosts ROI of your technology. We will guide you through the system and show you the many benefits VisualSP offers your end users to boost digital adoption.
"VisualSP has really got this idea nailed and has taken the extraordinary library of snippets of training and added them in-context."
Director at Microsoft
Microsoft Teams Training
Empower users to overcome common hurdles with self-service support & training content right within Microsoft Teams. Remove user confusion and increase adoption with VisualSP.
Boost User Adoption
By Guiding Users in Teams
Explore VisualSP’s Microsoft Teams Training Platform
Find out how VisualSP can improve user experience, increase adoption and boost ROI in Microsoft Teams
Q. How do you ensure the provided training content is up to date?
A. VisualSP provided content will always be up-to-date and provide the correct information for the latest version of Microsoft Teams. We curate and re-configure content from Microsoft on a bi-weekly basis to ensure that we provide the most up-to-date information and provide the best guidance to users.
Q. Is VisualSP for Microsoft Teams Customizable?
A. Yes! VisualSP for Teams can be branded with your own icons and wording so your users are always comfortable accessing the app. The content within the app is also fully customizable. You can customize the existing content we provide or create your own in a matter of minutes.
Q. How do I deploy VisualSP to all of my Microsoft Teams users?
A. Microsoft has made it very easy to deploy Microsoft Teams app to all users or a segment of users. Simply follow these instructions to deploy VisualSP to everyone in your organization.
Q. Which Microsoft 365 applications does VisualSP have content for?
A. In addition to you being able to make your own organizational training content available to your users, we also supply and maintain a Lot of Microsoft Office 365 training content. VisualSP has content for Microsoft 365 Overview, Microsoft Teams, OneDrive, SharePoint Online, Outlook, Excel, Word, PowerPoint, Forms, Planner, Sway and Yammer.
Q. Can you create walkthroughs on top of Microsoft Teams?
A. Walkthroughs can be created on top of Microsoft Teams web interface. For Microsoft Teams desktop and mobile, we provide you a Teams app that makes all your VisualSP training content available and searchable within Teams chat, channels and through the Teams left navigation.
Q. Which other applications does VisualSP support?
A. VisualSP is compatible with most browser-based applications. So, whether it’s a custom web app that was built in-house or a commercial SaaS application, VisualSP can provide your users with the support they need, when they need it, to make it easy to navigate all the applications used within your organization.
Just to name a few: Salesforce, ServiceNow, Workday, SuccessFactors, NetSuite, Nintex, RecordPoint, Veeva Vault, HubSpot, custom web applications and many more!