Digital adoption is the new IT
VisualSP is the toolset you need to drive adoption for your organization
Digital transformation is a $220 billion / year market
In today’s technology landscape, new tools are continuously being deployed and updated – promising to make us more nimble, more efficient, more cost-effective, more productive, and more collaborative.
The constant pace of this digital transformation means digital adoption is the most valuable contribution IT can make.
The constant rate of change paralyzes your end users rather than empowering them. Slow adoption rates often swallow, or even reverse, the gains you expect to make.
Transformation without adoption doesn’t work
The cold reality in today’s environment is that most technology projects fail. Digital leaders help their organizations beat those odds by modernizing their traditional training, support, and governance approach with digital adoption strategies and tools.
Visa case study
How Visa achieved sustainable user adoption for SharePoint.
NHS case study
How a healthcare support organization found a flexible solution for onboarding users to new systems.
What’s the common denonimator? These technology experts selected and applied a simple adoption toolset to make sure digital transformation paid off for their users.
How successful have your users been in adopting new tools?
The right tool for the job
A modern digital adoption approach is not the same-old training and support scenario from the era of Lotus Notes and WordPerfect. You can’t transform the tools and processes and then just send everyone to a class or email them a link to the training portal.
Digital adoption means you help people transform the way they work. You must focus on their functional and learning needs to help them adapt more quickly as they work.
You need a toolset that helps you minimize user frustration, reduce friction, help important guidance rise out of the clutter, and enable your users to focus on their work rather than which tool they are using.
You can do this, here’s how we’ll help
VisualSP and its partners are uniquely positioned to help you make the shift from traditional IT to this new Digital Adoption age.
You need to provide a simple, consistent help experience across web applications
Guidance filtered to show only what’s relevant in the current location
A help gallery where users can search across all applications
Help icons surfaced within menus, buttons, and other elements in their tools to answer questions as they occur naturally
Popup messages for important reminders
You need a library of bite-sized core help content created by the experts
How-to content from our own catalog, as well as leading content partners.
You need to easily create your own help content without a dev team
A centralized point-and-click authoring tool where you can curate and create tailored guidance based on your own policies in a variety of formats.
You need reliable expertise to transform your policies and guides into microtraining