Create Confident Software Users
Empower your team with in-app, on-demand guidance using the Ask Vic browser extension.
AskVic integrates with most enterprise web apps
Dynamics 365
Salesforce
HubSpot
Workday
ServiceNowA Digital Adoption Platform Extension
Ask Vic is a browser extension that overlays most applications and enhances software usage and communication with real-time, in-app guidance.
Deliver Instant Answers
Provide immediate, relevant assistance to users directly within the app.
Accelerate Training
Effective onboarding with interactive walkthroughs and tutorials right in the app.
Boost Productivity
Enable users to navigate software quickly and confidently, enhancing efficiency.
Align Team Actions
Offer in-app tutorials and communications to help everyone follow company processes consistently.
Streamline Communication
Ensure crucial updates are received and not overlooked by delivering them within the app.
Reduce Support Tickets
Decrease reliance on support staff with self-help options in the app.
Support Users the Easy Way
Customizable In-Context Help
In-context help is easy to find with visual cues like inline icons, links, buttons and invisible launchers that are overlaid directly on top of your enterprise applications.
Integrated Messaging
Show important information to your users directly inside the app they are using. No more sending mass emails and hoping people see it.
Guided Walkthroughs
Create step-by-step interactive walkthroughs that guide users through each step of a complex process. Walkthroughs are customizable and easy to create. No developers required!
Training Videos
Make training videos and tutorials accessible to your users in their environment, without having to navigate to a support site or document library.
Alerts & Notifications
Show important alerts and must-see notices in a popup window on any of your web applications, making them impossible to miss.
Analytics
See how well Ask Vic is helping your users find the support they need with full usage reporting, including tracking how many hours have been saved and your exact ROI.
Get Proven Results
The Ask Vic browser extension empowers employees and drives business success, consistently receiving 5-star reviews across leading technology review sites.
“Our modern workplace journey has taken a couple of years and we knew the tools were out there, but our users appeared confused and adoption was suffering. Support tickets for how-to’s were at an all-time high and that is where [Ask Vic] came in. [Ask Vic] has given my team their time back to prioritize other projects and strengthen our organization.”
Chris Reynolds
Head of System Development and Application at NHS UK
Read Case Study
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Enhance user software support and transform your digital adoption experience.
