Back to Blog

VisualSP AI Assistant vs Microsoft Copilot (2025)

By Tara Porter
Updated February 11, 2025
VisualSP AI Assistant VS Microsoft Copilot

AI is everywhere now, promising to make work easier, faster, and (hopefully) less frustrating. But with so many options, choosing the right AI assistant isn’t just about features—it’s about finding the tool that fits your workflows, your security needs, and your budget. When it comes to Copilot vs. VisualSP AI Assistant, both offer AI-powered support, but they take very different approaches.

So, which one is the right fit for you? Let’s break it down.

What Do VisualSP AI Assistant and Copilot Actually Do?

Both tools help employees get things done faster, but they work in different ways.

VisualSP AI Assistant is built to give people help exactly when and where they need it. It can summarize data, check sentiment, craft responses, and more—all inside the apps your team already uses. Instead of searching for answers or waiting for IT support, employees get instant AI-powered assistance, tailored to your company’s workflows.

Copilot is Microsoft’s AI tool that lives inside Word, Excel, Teams, and other 365 apps. It can help draft emails, summarize meetings, and generate content. But it’s more of a general-use AI assistant rather than something built specifically for your company’s processes.

Both are useful, but the real question is: which one fits your needs?

How Are They Different?

Here’s a quick side-by-side comparison:

FeatureVisualSP AI AssistantCopilot
Where It WorksAny web-based business tool (Salesforce, HubSpot, SAP, Workday, Jira, Zendesk, etc.)Microsoft 365 apps (Word, Excel, Outlook, Teams, etc.)
CustomizationAdmins can create company-specific AI promptsNo workflow-specific customization
Contextual DeliveryAI appears where employees need help in real timeOffers a static prompt gallery (paid version)
Data PrivacyNo data used for AI training, full control over what AI accessesMicrosoft may store and reuse data, especially in the free version
Data StorageNo responses stored; only optional prompt metricsStores responses and page data (even in paid version)
PricingLower cost, straightforward pricingMore expensive, complex pricing structure

When Does Copilot Make Sense?

Copilot is a strong choice for teams that rely heavily on Microsoft 365 and want AI to enhance their daily tasks within those apps.For companies with knowledge workers who draft documents, analyze data, and manage email, Copilot can be a powerful tool. It’s especially helpful for:

  • Writers and editors who need help with drafting, summarizing, and refining content in Word.
  • Data analysts and finance teams working in Excel who want AI-generated insights without manual formulas.
  • Busy professionals managing large volumes of email who need quick summaries and AI-suggested replies.
  • Project managers and executives who want meeting notes automatically summarized in Teams.

If your company is already deep in the Microsoft ecosystem and doesn’t need AI outside of it, Copilot can help automate repetitive tasks and improve efficiency within 365 apps. However, if you need AI in other platforms or require more control over data privacy and customization, Copilot may fall short.

When Should You Choose VisualSP AI Assistant?

VisualSP AI Assistant is the better fit if your team needs AI-driven support beyond Microsoft 365 or requires more privacy and customization. While Copilot works well within Microsoft apps, it isn’t built to provide AI assistance in SAP, Workday, HubSpot, Salesforce, Zendesk, Jira, or other critical business applications. VisualSP ensures AI isn’t limited to a single ecosystem—it’s embedded directly into the tools your team already relies on.

Here’s when VisualSP AI Assistant makes the most sense for your organization:

You Need AI Inside More Than Just Microsoft 365

Many businesses rely on a mix of software tools—not just Microsoft apps—to run their operations. Whether it’s a CRM (Salesforce, HubSpot), an ERP system (SAP, NetSuite), a customer service platform (Zendesk), or an HR solution (Workday), employees need AI support where they are actually working—not just in Word or Excel. VisualSP integrates directly into these platforms, allowing employees to:

  • Get AI-powered suggestions and summaries without switching tabs.
  • Generative AI responses based on the specific context of the page they’re viewing.
  • Automate repetitive tasks across any web-based business application.

By contrast, Copilot is locked into Microsoft 365. If your team works across multiple platforms, VisualSP ensures AI assistance is available everywhere they need it.

You Need Workflow-Specific AI Prompts, Not Just Generic Responses

Most AI assistants—including Copilot—offer general AI-generated responses based on user prompts. But what if your company has specific workflows, policies, and procedures that employees need to follow? With VisualSP AI Assistant, admins can create custom AI prompts that align with your company’s specific business processes. This means:

  • A sales rep in Salesforce can instantly generate a follow-up email tailored to past interactions with a prospect, instead of just a generic response.
  • A procurement specialist in SAP can generate an email to a supplier based on contract terms displayed on the page.

Custom AI prompts ensure that employees receive contextually relevant, company-specific guidance, reducing errors and speeding up task completion.

You Prioritize Data Privacy & Control Over AI Interactions

One of the biggest concerns businesses have with AI is data privacy. Many AI assistants, including Copilot, store responses and user inputs—and in some cases, use that data to improve AI models. VisualSP takes a privacy-first approach:

  • No data is used for AI training. Your company’s private information stays private.
  • No AI-generated responses are stored. Only optional prompt usage metrics can be collected.
  • Admins decide what AI can access. If you need to limit how AI interacts with certain on-screen elements, you have full control.

For industries like finance, healthcare, and government, where strict data protection policies are in place, VisualSP AI Assistant provides the security and control that many AI solutions lack.

You Want a Simpler, More Affordable Pricing Model

Microsoft’s Copilot comes with complex pricing structures that can quickly add up.

  • It requires Microsoft 365 licensing and enterprise-level subscriptions for full functionality.
  • The free version shares data with Microsoft, meaning privacy-conscious companies often have to upgrade to the more expensive tiers.
  • Costs can fluctuate based on usage, licensing agreements, and additional AI features.

VisualSP AI Assistant offers straightforward, lower-cost pricing with no hidden fees. Businesses can roll out AI-powered assistance without worrying about complicated licensing models or unpredictable costs. Conclusion Leveraging AI in the workplace should be about enhancing productivity without adding complexity.

While Copilot offers AI support within Microsoft 365, VisualSP AI Assistant works seamlessly across multiple business applications, providing contextual, customizable assistance wherever your team needs it. If you’re looking for an AI solution that prioritizes privacy, adapts to your workflows, and integrates directly into your existing tools, VisualSP AI Assistant is the smarter choice.

Get started free with VisualSP AI Assistant Today.

Fuel Employee Success

Boost employee productivity with VisualSP's easy-to-use platform for in-app guidance
Get Started Free
Table of Contents

Stop Pissing Off Your Software Users! There's a Better Way...

VisualSP makes in-app guidance simple.