VisualSP Partners
Help Your Customers Adopt Microsoft 365 & Dynamics 365
Adopt365 is a free browser add-on that delivers in-the-moment answers inside Microsoft apps, helping you increase adoption, reduce support tickets, and strengthen your Microsoft practice.
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Why Microsoft Partners Need Adopt365
As a Microsoft partner, your success depends on your customers’ success. But adoption challenges often get in the way.
Adopt365 solves these issues by giving your customers instant, contextual help — right inside the Microsoft apps they use every day.
Partner Benefits
Increase Customer Adoption
Prove measurable usage of Microsoft 365, Dynamics 365, and Copilot.
Reduce Support Burden
Deflect low-value “how-to” tickets and free up your team for higher-value work.
Differentiate Your Practice
Offer Adopt365 as a free adoption accelerator in every proposal.
Strengthen Microsoft Alignment
Support Microsoft’s strategic push for Copilot and AI-driven productivity.
Protect Margins
Improve managed services profitability by lowering support overhead.
Who in Your Organization Benefits Most?
| Role | Value Proposition |
|---|---|
| Practice Leaders | Stronger adoption metrics, higher renewals, competitive differentiation |
| Customer Success Managers | Faster adoption, happier customers, improved renewal likelihood |
| Technical Architects | Fewer escalations, smoother implementations, alignment with Microsoft roadmap |
| Support Leaders | Ticket deflection, SLA compliance, lower support costs |
| Sales & Marketing Executives | Differentiation in proposals, upsell opportunities |
| Partner Executives | Profitability, scalability, stronger Microsoft alignment |
How Adopt365 Works for Partners
Free Add-On
Install the free browser extension for your customers.
Integrated Help
Users ask questions directly inside Microsoft apps.
Instant Answers
Adopt365 delivers instant, step-by-step answers.
Get Results
Reduced tickets, faster adoption, and happier customers.
Why Adopt365 Is Different
Built for Microsoft
Purpose-built for Microsoft 365, Dynamics 365, and Copilot.
Free for Partners
No cost to deploy, easy to bundle into your offerings.
In-the-Moment Help
Answers appear where users work, not in a separate portal.
Partner Growth Tool
Designed to help you win deals, renew contracts, and scale adoption.
Give Your Customers the Adoption Edge
Adopt365 helps Microsoft partners increase adoption, reduce support costs, and differentiate their practice — all at no cost.
For partners with customers who need enterprise-wide adoption across multiple platforms, VisualSP offers a full Digital Adoption Platform with advanced features like walkthroughs, custom help items, end user behavior analytics, compliance support and much more. Learn more.
