Benefits of providing guidance and help in-context – Simple and Straightforward
VisualSP solutions help organizations successfully support SharePoint and Office 365 users by providing them Just-in-Time Learning and help in the context of their work. Performance support is delivered when the users need it, on-demand directly through the native product’s interface.
What makes us special from other walkthrough and help systems is that our product ships with hundreds of pre-built help content produced and curated by SharePoint and Office 365 experts, certified trainers, and authors in the industry. Our content authors understand the value of in-context training to support users and understand the best ways to describe that material. All the supplied content is customizable by our customers to tweak it to your needs.
- 100’s of training tutorials from Microsoft experts and sources
- Multiple media formats such as interactive guides, videos, screenshots, documentation, and illustrations for stronger retention
- In-Context help filtered specifically to the functionality within the application or site provides more focused training
- Customizable with ability to add your own content addressing compliance, workflows and other collaboration training objectives
- Reduce support tickets and get help to your users instantly while they are on task
- Increase productivity and a greater ROI from your SharePoint and Office 365 investment
- Just-in-Time Learning through content provided within the workflow helps to speed the onboarding process
- Empower users to quickly learn tasks and solve problems on their own
VisualSP System for SharePoint and Office 365 Screenshots
Take a look at what you get.
Context sensitive training and support
Contextual help and performance support through Video Tutorials, Walkthroughs, Documents and Screenshots directly within the Office 365 interface.
Help content delivered in the same window
Walkthroughs, video tutorials, documents and tip sheets all display in the familiar pop-up window seen throughout Office 365.
Walkthroughs of Office 365 applications
Use our pre-built Office 365 application walkthroughs or customize and create walkthroughs for your specific needs.
Supports multiple media formats
Our app supports various content formats including walkthroughs, videos, documents, images, web pages, and more. Content can be hosted and streamed from anywhere online.
Customize the content
Full customization options available to modify existing help items and create your own as needed.
Full analytics for application usage
System analytics reveal who is using the system and where the highest training needs are within all the Office 365 applications.VisualSP System for SharePoint and Office 365 In Action
Watch our brief video that explains how VisualSP is used and managed.Loading the player...
Live Demo
Experience the product hands-on within minutes.Click on the Visit Demo Site button to visit our VisualSP System running on SharePoint Online.
On this SharePoint site, you'll have to opportunity to experience a fully operational version of our solution showcasing the Help-Tab, Walkthroughs, Tutorials, Video Guides and much more. No software or plug-in extension installations required.
Please use the following credentials to sign in.
Username: demo@sharepointvideoscom.onmicrosoft.com
Password: pass@word1
There are an assortment of uses cases for on-demand training within the SharePoint and Office 365 platforms. Please visit our use case example page to experience scenarios for Communication, Compliance, Governance, Human Resources, Navigation, Notifications, Employee On-boarding, Self-help and Support. These use cases are also demonstrated on our demo server.
Notice About Mobile Device Support
VisualSP is supported on devices with a viewport of 640 pixels and larger. This will generally include Tablets but exclude cell phones.
VisualSP for SharePoint and Office 365 Package
Here's what you get when you subscribe.The Total Solution Includes:
- VisualSP for SharePoint and Office 365 application
- Hundreds of end user video tutorials for in-work performance support based help
- Help documents and reference screenshots for in-context document and image based help
- Pre-designed walkthroughs providing step by step guidance of all Office 365 applications
Ongoing Educational Training, Help and Support
We are committed to sharing our collective experience and knowledge of helping organizations successfully adopt SharePoint and Office 365.Educational Guides and Resources
- Please visit our Collateral page for White Papers, Case Studies and Solutions guides
- On-Demand Webinars focus on developing successful training programs for user adoption, compliance, and policy adoption
- Our blog is frequently updated with the latest news, tips, best practices and guides that help improve SharePoint and Office 365 adoption
Download Sample VisualSP for Office 365 Videos:
Office 365 In addition to video tutorials, reference documents, walk-thrus and screenshots provided in the package, you will be able to customize the training to supplement or replace entirely with your own content or content available anywhere online.Help and Support
We want to make sure you are completely satisfied and confident with the VisualSP system for Office 365. Once you download it, if you have any questions regarding installation and usage, just contact us at: support@visualsp.com and we'll help get things sorted out.
Subscriptions - VisualSP System for SharePoint and Office 365
- Training content for Outlook (Mail, Calendar, People, Tasks)Lots of training and help content on a variety of Outlook related topicsTraining content for Outlook (Mail, Calendar, People, Tasks)
- Training content for Office Online (Word, Excel, PowerPoint, OneNote)Lots of training and help content on a variety of Office Online related topicsTraining content for Office Online (Word, Excel, PowerPoint, OneNote)
- Productivity Pack - Training content on Yammer, Planner, Sway, Delve, VideoHelp content for various Office 365 applicationsProductivity Pack - Training content on Yammer, Planner, Sway, Delve, Video
- Training content on SharePointHundreds of training videos, tip sheets, and walkthroughs for SharePoint OnlineTraining content on SharePoint
- Ability to create your own training contentAdd, delete, and change the help content to meet your own business needs Ability to create your own training content
- View analytics of product usage Know exactly which help items are being accessed, which browsers are being used and more View analytics of product usage
- Ability to create walk-thrusCreate your own Walkthroughs (also known as Guided Tours) to provide Step-by-step guidance to your usersAbility to create walk-thrus
Express
Subscription
- Training content for Outlook (Mail, Calendar, People, Tasks)
- Training content for Office Online (Word, Excel, PowerPoint, OneNote)
- Productivity Pack - Training content on Yammer, Planner, Sway, Delve, Video
- Training content on SharePoint
- Ability to create your own training content
- View analytics of product usage
- Ability to create walk-thrus
- 30-Day Trial
Standard
Subscription
- Training content for Outlook (Mail, Calendar, People, Tasks)
- Training content for Office Online (Word, Excel, PowerPoint, OneNote)
- Productivity Pack - Training content on Yammer, Planner, Sway, Delve, Video
- Training content on SharePoint
- Ability to create your own training content
- View analytics of product usage
- Ability to create walk-thrus
- 30-Day Trial
Enterprise
Subscription
- Training content for Outlook (Mail, Calendar, People, Tasks)
- Training content for Office Online (Word, Excel, PowerPoint, OneNote)
- Productivity Pack - Training content on Yammer, Planner, Sway, Delve, Video
- Training content on SharePoint
- Ability to create your own training content
- View analytics of product usage
- Ability to create walk-thrus
- 30-Day Trial
Interested in the On-Premises VisualSP Farm Solution?
The VisualSP Help System for SharePoint 2010, 2013 & 2016 is available for download
The VisualSP Help System for SharePoint 2010, 2013 & 2016 is available for download
Frequently Asked Questions
Learn more about the VisualSP System for SharePoint and Office 365.- Q. What exactly is the VisualSP Online Help System?
A. VisualSP Online System is a Plug n Play training and support system for end users of SharePoint Online as well as Office 365. It provides contextual help to users where they need it, when they need it according to their specific role and permissions. The application and content is delivered directly from Microsoft Azure cloud. - Q. Does it support modern interfaces of SharePoint Online?
A. Absolutely! Our system detects and supports the modern interfaces of SharePoint Online as well as classic interfaces so users can get help according to the interface being used. - Q. Microsoft is always making constant changes to Office 365. How are you able to keep the content updated and current?
A. It is very true that SharePoint Online as well as Office 365 is updated frequently. We currently have 100s of pieces of content configured in the system that focus on fundamentals of the systems and applications. Furthermore, our content editors are reviewing and updating our configured content on a monthly basis to ensure that we provide the proper guidance to the users of our system. - Q. Will all of my users see the same content or is it specific to the permissions they have?
A. Within SharePoint Online, end users can be viewers, readers, contributors, designers, and site owners. The VisualSP Online Help System will only show the relevant content to the user based on their permission level. - Q. Is the system customizable?
A. Yes! The system is completely customizable. Any help item or icons can be changed by you (or we can help do it) to fit your specific business needs. In addition, you can snap in your own help content (screenshots, reference documents, videos, etc.) directly into the system. That content can reside anywhere in your cloud or within Office 365. - Q. When you guys make changes, will it overwrite our customizations?
A. No. Once you customize an item or add your own, that item will never be updated by us. It has now become a 'customized' item specific to you and our updates don't touch that item. - Q. Can we get custom videos or other type of content produced to plug into the system?
A. Yes, we can produce a custom 10-pack for you (at additional cost) and plug it directly into your system when we deliver the product. - Q. Is the branding of the system changeable?
A. Absolutely! We can snap in your own company logo or another icon for the VisualSP tab. We can also change the title of the system to be unique to your organization so your users feel more comfortable clicking on it.
What a fantastic idea and implementation. VisualSP system is a great assisted help solution for end users. Not only is help just a click away, but it’s in the context of what they are currently doing… right from the ribbon!
Andrew Connell, MVP
Critical Path Training
Modine is very happy with the VisualSP system. We have been able to set baseline knowledge in our organization for both business users and IT
David Webster
Modine Manufacturing
VisualSP has really got this idea nailed and has taken the extraordinary library of video snippets and added them as a ribbon tab, in-context
Dan Holme
Director of SharePoint Product Marketing / Microsoft
What I’ve found in the last 8 years is that users want to know how to do their job. If I can show them something that aids them in that pursuit, then they get a little interested in this thing called SharePoint. We use the VisualSP Help System and have added our own content. This has helped tremendously and reduced the phone calls, emails, and help desk tickets. I now provide training when requested and focus it on the things people need to do in the platform: Submit leave, upload meeting minutes, etc.
R. Witcher
Content Manager / West Georgia Technical College
Your VisualSP Help System is in place and working great!
Bruce Rawles
Web & Intranet Support, / University of Colorado Denver
I’m such a big fan of the VisualSP Help System because it brings training to people when and where they need it. The advantage of VisualSP is that it delivers just the right amount of training to you – just when you need to learn something – which means you’re much more likely to retain it. Even if you don’t, the information is there for you in context the next time you do that task!
Susan Hanley
Microsoft MVP, Founder / Susan Hanley, LLC
Some of our customers:
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