Managing the Communication Mess

Studies show that the average employee spends upwards of 37% of their day communicating. Email has long been the standard method across organizations, but with Microsoft 365, SharePoint, Microsoft Teams, Yammer, Planner and To-Do offering their own communication methods, organizations have to be succinct in how they communicate, setting methods and expectations for users to be successful. But what should those methods be and how should users be supported?

This session is designed to tackle inboxes overrun with duplicated content and orphaned critical information being sent through the wrong (or unchecked) method. We will cover inbox tips and tricks that will transform your way of thinking and how you communicate; a when-to-use what of 1:1 communication as well as strategies for how organizations can focus on specific communication areas to maximize adoption and success.