SharePoint users are often disappointed when they click on the help icon. Using the Custom Site Collection Help feature, we will walk through examples of providing contextual help on sites and pages.
User experience is key to any successful SharePoint solution. When your end users are looking for help, provide them with meaningful information specific to their site:
· Help Desk and other support contact information
A ‘Getting Started’ video
Information on how a specific business process works
Using the SharePoint Custom Site Collection Help, you can customize the html content that appears when the help button is clicked, including videos, images, and external resources. During this presentation, we’ll walk through the set up process to create a custom help system, including time-saving tips!
Custom Site Collection help is available on SharePoint 2010, 2013 and 2016 on premises. While the feature is available in O365, it is not functional.
My expertise is in front end SharePoint development, designing innovative no-code and low code solutions that leverage the powerful built in SharePoint functionality. I am committed to ensuring that requirements are accurate, solutions are sustainable, timelines are realistic, and documentation/training are provided to maximum user adoption. I also have excellent troubleshooting skills, fine-tuned by years of experience working with a broad range of customers and environments.