White Paper: The Value of SharePoint Online (Office 365) Help in Context
Help your SharePoint users help themselves to be successful with SharePoint Online!
Many organizations have made significant investments in the Office 365 platform. A big part of the platform is the capability provided with SharePoint Online for collaboration, document management, publishing / managing content and more. However, SharePoint Online is usually the least understood and used feature in Office 365.
One clear problem is that users struggle to really understand the full capabilities of the SharePoint Online platform. When they look for “help” they realize that the help included within the SharePoint Online product is inadequate to support SharePoint users when they need guidance.
Is there a solution?
This white paper explores ways in which users can be supported without requiring significant time from dedicated SharePoint Online and Office 365 personnel to support them. One solution is through in-context, on-demand Help for users available right within the SharePoint interface.