VisualSP - In-context Training and Support for Web Based Platforms
White Paper: The Value of SharePoint Help in Context
Help your SharePoint users help themselves to be successful with SharePoint!
Many organizations have made significant investments in the SharePoint platform to improve productivity, but have not been successful in increasing the product’s usage.
One clear problem is that users struggle to really understand the full capabilities of the SharePoint platform. When they look for “help” they realize that the help included within the SharePoint product is inadequate to support SharePoint users when they need guidance.
Is there a solution?
This white paper explores ways in which users can be supported without requiring significant time from dedicated SharePoint personnel to support them. One solution could be through in-context, on-demand Help for users available right in the SharePoint ribbon.