In-Context Help and Training Benefits – Simple and Straightforward
VisualSP solutions help organizations successfully adopt SharePoint by providing Just-in-Time Learning® tools in the work context. Performance support training is delivered when the users need it, on demand directly through the native product’s interface.
What makes us special from other walkthrough and help systems is our content is produced and curated by SharePoint experts, certified trainers, and authors in the industry. These experts have trained and consulted with thousands of end users, including non-technical SharePoint administrators. Our content authors understand the value of in-context training to support onboarding and understand the best ways to describe that material.
- Training tutorials from Microsoft experts and sources
- This plug-and-play software ships with stock video tutorials, reference documents and tip cards embedded directly in the product
- Multiple media formats like videos, screen shots, documentation, guides and illustrations for stronger retention
- In-Context help filtered specifically to the functionality within the site provides more focused training
- Customizable with ability to expose your own content directly through the SharePoint Ribbon
- Reduce support tickets and get help to your users instantly while they are on task
- Increase productivity and a greater ROI from your SharePoint investment
- Just-in-Time Learning through content provided within the workflow helps to speed the onboarding process
- Empower users to quickly learn tasks and solve problems on their own
- Content can be hosted locally or streamed from the web - your choice!
- Hosted VisualSP can run behind your firewall
All recent SharePoint versions supported!
We support SharePoint 2010, 2013, 2016, 2019 and SharePoint Online (Office 365)!
We support SharePoint 2010, 2013, 2016, 2019 and SharePoint Online (Office 365)!
VisualSP Help System Screenshots
Take a look at what we're talking about.
In-Context Help in the Ribbon
Context-sensitive support provided to users in the form of Video Tutorials, Documents and Screenshots directly within the SharePoint interface.
All artifacts displayed in the same window
Video tutorials, documents and screenshots all display in the type of pop-up window used throughout SharePoint, which is a very familiar feature to end users.
Customize to your needs
A SharePoint administrator can add the in-house produced videos, documents and images directly within the platform. These will also appear in-context and on-demand to users, as required.
Supports multiple media formats
Supports displaying many types of Help and Training content (video, document, image). Content can be hosted in-house or streamed from online.
Content controlled at various levels
Content being shown to users can be controlled at the Farm, Web Application or Site Collection level.
Security trimmed interface
Specify what SharePoint permission a user should have to see a particular help item in the ribbon (Readers, Members, Site Owners etc.).
VisualSP web part
Display any of the Help items within the VisualSP web part. This web part can be deployed on any page on any site to show the specific scoped Help items in the body of the page.
Support for various languages
Ability to provide out-of-the-box support for French and Spanish languages. Other languages can also be accommodated upon request.
Available scopes to provide Help
Specify the scopes (lists, libraries, pages, web part, any component on the page) where a particular Help item should be displayed to the end user to guide them.VisualSP Help System In Action
See how users interact with our SharePoint Help system. Also, learn how easy it is to manage the Help items.Loading the player...
Live Demo
Experience the product hands-on within minutes.Click on the Visit Demo Site button to visit our VisualSP Help System running on SharePoint On-Premises.
On this SharePoint site, you'll have to opportunity to experience a fully operational version of our solution showcasing the Help-Tab, Tutorials, Video Guides and much more. No software or plug-in extension installations required.
Use the following credentials to sign in.
Username: Irene
Password: pass@word1
Package Contents
Everything listed below will be included in your VisualSP Help System purchase at no extra cost.The VisualSP Help System installs as a Feature in your SharePoint farm. All components, content and documentation are shipped to you to be hosted internally within your environment. All VisualSP settings are also configured and controlled internally from within your SharePoint environment.
Download the flyer.
Download the flyer.
The complete package includes:
- VisualSP Help System
- 105 end user video tutorials for in-context video based help (SharePoint 2010 video list, SharePoint 2013 video list, SharePoint 2016 video list)
- Help documents and reference screenshots for in-context document and image based help (Click here for info)
- Pre-designed Help tab content laid out at the appropriate context by SharePoint experts
(VisualSP 2010 Help items, VisualSP 2013 Help items, VisualSP 2016 Help items) - Installation and customization documentation (Live online support, as needed by you, during the installation and configuration process)
Ongoing Educational Training, Help and Support
We are committed to sharing our collective experience and knowledge of helping organizations successfully adopt SharePoint and Office 365.Educational Guides and Resources
- Please visit our Collateral page for White Papers, Case Studies and Solutions guides
- On-Demand Webinars focus on developing successful training programs for user adoption, compliance, and policy adoption
- Our blog is frequently updated with the latest news, tips, best practices and guides that help improve SharePoint and Office 365 adoption
Help and Support
The installation documentation included in the package makes it easy to self install the VisualSP Help System in your environment. However, we want to make sure you are completely satisfied and confident in your purchase. Once purchased, one of our engineers will reach out to you and will offer to assist you throughout the whole setup and customization process as you need it.
Our engineer will also offer to train you on how to customize the product to include your own video tutorials, documentation and images/screenshots. There is no additional cost for this service!
Versions - VisualSP Help System for On-Premises
- SharePoint 2010, 2013 or 2016 (On-Prem)Versions of SharePoint supportedSharePoint 2010, 2013 or 2016 (On-Prem)
- SharePoint DeploymentDepending on organization size, your needs will be differentSharePoint Deployment
- In-Context, On-Demand Help for End UsersContext sensitive help for users is available wherever they go In-Context, On-Demand Help for End Users
- Task-Based Video Tutorials, Reference Documents and Tip Sheets to Help UsersHelp and training content is available in a variety of formatsTask-Based Video Tutorials, Reference Documents and Tip Sheets to Help Users
- Control Content at Page & Site Collection LevelTarget the help content precisely by each site collection or even at a specific page levelControl Content at Page & Site Collection Level
- Host Help and Training Content Within Your OrganizationWe give you all the content to keep within your environment. It's yours forever!Host Help and Training Content Within Your Organization
- Control Content at Web Application and Farm LevelTarget the content so it's the same throughout an entire farm or at the web application levelControl Content at Web Application and Farm Level
- Analytics on Help Items Access DataKnow exactly which help items are being accessed, which browsers are being used and moreAnalytics on Help Items Access Data
- 2 Hours One-on-One TrainingWe'll help you install the application as well as help you get started adding your own help content2 Hours One-on-One Training
- Software License TermWith the exception of Subscription product, all other products are sold for a one time acquisition costSoftware License Term
Express
Subscription
- SharePoint 2010, 2013 or 2016 (On-Prem)All
- SharePoint DeploymentSmall to Large Deployments
- In-Context, On-Demand Help for End Users
- Task-Based Video Tutorials, Reference Documents and Tip Sheets to Help Users
- Control Content at Page & Site Collection Level
- Host Help and Training Content Within Your Organization
- Control Content at Web Application and Farm Level
- Analytics on Help Items Access Data
- 2 Hours One-on-One Training
- Software License TermAnnual Subscription
- 30-Day Trial
Express
- SharePoint 2010, 2013 or 2016 (On-Prem)All
- SharePoint DeploymentSmall, Team-Based Deployments
- In-Context, On-Demand Help for End Users
- Task-Based Video Tutorials, Reference Documents and Tip Sheets to Help Users
- Control Content at Page & Site Collection Level
- Host Help and Training Content Within Your Organization
- Control Content at Web Application and Farm Level
- Analytics on Help Items Access Data
- 2 Hours One-on-One Training
- Software License TermPerpetual License
- 30-Day Trial
Standard
- SharePoint 2010, 2013 or 2016 (On-Prem)All
- SharePoint DeploymentLarge Deployments
- In-Context, On-Demand Help for End Users
- Task-Based Video Tutorials, Reference Documents and Tip Sheets to Help Users
- Control Content at Page & Site Collection Level
- Host Help and Training Content Within Your Organization
- Control Content at Web Application and Farm Level
- Analytics on Help Items Access Data
- 2 Hours One-on-One Training
- Software License TermPerpetual License
- 30-Day Trial
Enterprise
- SharePoint 2010, 2013 or 2016 (On-Prem)All
- SharePoint DeploymentLarge Deployments
- In-Context, On-Demand Help for End Users
- Task-Based Video Tutorials, Reference Documents and Tip Sheets to Help Users
- Control Content at Page & Site Collection Level
- Host Help and Training Content Within Your Organization
- Control Content at Web Application and Farm Level
- Analytics on Help Items Access Data
- 2 Hours One-on-One Training
- Software License TermPerpetual License
- 30-Day Trial
Still Not Sure?
Click here for a more in-depth comparison! The info on this page is for the SharePoint On-Premises Version.
Looking for the VisualSP Training Application for SharePoint Online and Office 365 instead? Click the button to go to that application page.
Looking for the VisualSP Training Application for SharePoint Online and Office 365 instead? Click the button to go to that application page.
Government and non-profit discount:
We offer a 10% discount to all government and not-for-profit entities. Please use the following coupon code when checking out with any of the products above: SP10DISCGOVImportant notes:
- VisualSP Express lets you control Help content at the Page and Site Collection level (for all your site collections in the farm) while VisualSP Standard lets you control Help content at Page, Site Collection, Web Application and Farm level. VisualSP Enterprise has all capabilities of the Standard version plus the ability to view analytics on product usage data. Click here to dig deeper into understanding the differences between the two versions.
- For large deployments, tiered pricing is offered.
- The VisualSP Help System is licensed for SharePoint web front-end servers and not by the number of users. A license needs to be acquired for production SharePoint front-end servers (no charge for App servers running web server components).
- The annual maintenance and software assurance for the VisualSP Help System ensures that you always have the latest product and content updates. Please review our Software Assurance Choices for more information.
Frequently Asked Questions
Learn more about the VisualSP Help System.- Q. What exactly is the VisualSP Help System?
A. Our Help System provides in-context, on-demand help to SharePoint end users. It provides task based video tutorials, documents and screenshots to help users when they need it most. In addition, it has the capability to accept in-house created content or content from the web and display them in-context as well. - Q. Will the in-context videos, help documents and screenshots be accessible at every site in SharePoint?
A. Yes. The solution is deployed as a SharePoint Farm Feature. Once deployed, all the help content will be available in-context and on-demand throughout your SharePoint environment. However, if you prefer, you can also manage the content at the Web Application or Site Collection level. - Q. Can we buy just the video content without the VisualSP Help System?
A. Yes, you can buy the 105 video tutorials package without purchasing the system. - Q. How long are the videos and how much space will they take?
A. The end user level videos that ship as part of the Help System are each 2 mins or less in duration. The total footprint of the whole solution (including the videos, documents and screenshots) is about 500 MB total in your SharePoint Farm. - Q. How easy is it to for our company to add custom content so that it can be presented to our users?
A. A SharePoint administrator can modify and customize the product in minutes. All content is SharePoint list driven. After the purchase, one of our engineers will guide you through the install and setup process. This person will also train your SharePoint administrator on how to customize the content. - Q. How can I buy the VisualSP Help System?
A. Payment can be made with any credit card using the Pricing section on our Main Menu. We also accept purchase orders. Fill out the form on this page to get in contact with us and get the process started. - Q. Is the VisualSP Help System available for SharePoint 2010, 2013, and 2016 as well?
A. Yes! Our Help System is available for SharePoint 2010, 2013 and 2016! The functionality is exactly the same in all versions of the system (of course, the content is different). Our customers who purchase the maintenance plan receive the most current version with all of the content for that version. - Q. If I buy the VisualSP Help System for on-premises and then we migrate to a later version, do I have to buy the other product as well?
A. Absolutely not! As long as you have a maintenance plan with us, you will get a free upgrade to the VisualSP Help System matching your SharePoint on-premises version. - Q. Can we get custom videos produced to plug into the Help System?
A. Yes, we can produce a custom 10-pack for you (additional cost) and plug it directly into your Help System when we deliver the product. - Q. How long has your company been in business. Who are your current customers?
A. Rehmani Consulting, Inc. (dba: VisualSP) has been in business since 2005 serving our corporate customers. Feel free to browse through the list of our customers and testimonials.
VisualSP has really got this idea nailed and has taken the extraordinary library of snippets of training and added them in-context
Dan Holme
Director / Microsoft
What I’ve found in the last 8 years is that users want to know how to do their job. We use the VisualSP Help System and have added our own content. This has helped tremendously and reduced the phone calls, emails, and help desk tickets. I now provide training when requested and focus it on the things people need to do in the platform: Submit leave, upload meeting minutes, etc.
R. Witcher
Content Manager / West Georgia Technical College
Your VisualSP Help System is in place and working great!
Bruce Rawles
Web & Intranet Support, / University of Colorado Denver
I’m such a big fan of the VisualSP Help System because it brings training to people when and where they need it. The advantage of VisualSP is that it delivers just the right amount of training to you – just when you need to learn something – which means you’re much more likely to retain it. Even if you don’t, the information is there for you in context the next time you do that task!
Susan Hanley
Microsoft MVP, Founder / Susan Hanley, LLC
Modine is very happy with the VisualSP system. We have been able to set SharePoint baseline knowledge in our organization for both business users and IT
David Webster
Modine Manufacturing
What a fantastic idea and implementation. VisualSP system is a great assisted help solution for users working in SharePoint. Not only is help just a click away, but it’s in the context of what they are currently doing… right from the ribbon!
Andrew Connell, MVP
Critical Path Training
Some of our customers:
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