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Download and Install VisualSP browser extension

Download and Install the VisualSP (Ask Vic) browser extension from the links below based upon your browser. You will immediately start seeing the VisualSP tab on the right side of the screen with training and help items when you navigate to any of the following applications: Microsoft Dynamics 365, any Office 365 app (including SharePoint Online and MS Teams web), and SharePoint on-premises. VisualSP can also be configured to support any web-based application. Please contact us if you would like to see it on a specific application or if you have other questions.

 
Platforms supported
  • Dynamics 365
  • Microsoft 365 Apps
  • SharePoint Online and On-Premises
  • Any web-based application

Note: Other deployment options to your environment are available as well. However, the browser extension option is the quickest way for you to experience the power of VisualSP.

Chrome

Note: Once you have installed the browser extension, navigate to Microsoft 365. After you sign in to any of your Dynamics 365 or Microsoft 365 applications, you should start seeing the VisualSP Help tab.
  1. Visit the Ask Vic (by VisualSP) page in the Chrome Web Store.
  2. Click Add to Chrome.
  3. When prompted to confirm, click the Add extension button.
  4. You should receive a dialog saying that Ask Vic (VisualSP) has been added to Chrome. Close this dialog.

Install Extension

FireFox

Note: Once you have installed the browser extension, navigate to Office 365. After you sign in to any of your Dynamics 365 or Microsoft 365 applications, you should start seeing the VisualSP Help tab.
  1. Click Here to Install the Ask Vic (by VisualSP) Firefox Extension
  2. If you receive a prompt saying, “Firefox prevented this site from asking you to install software on your computer”, click the Allow button.
  3. On the confirmation dialog, click the Install button.
  4. You should receive a dialog saying that Ask Vic (VisualSP) has been installed successfully. Close this dialog.

Download Extension

Edge

Note: Once you have installed the browser extension, navigate to Microsoft 365. After you sign in to any of your Dynamics 365 or Microsoft 365 applications, you should start seeing the VisualSP Help tab.
  1. Visit the Ask Vic (by VisualSP) page in the Microsoft Edge Addons Store.
  2. Click Get.
  3. When prompted to confirm, click the Add extension button.
  4. You should receive a dialog saying that Ask Vic (VisualSP) has been added to Microsoft Edge. Close this dialog.

Install Extension

Microsoft Teams

  1. Click here to go to the VisualSP for Microsoft Teams app in the app store.
Or
  1. From the app store in Microsoft Teams, do a search for “VisualSP” to find the app
  2. Click Add to add it to your Microsoft Teams
  3. You will see the VisualSP app open up and display the training content. Add the app to any of your Teams channels
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Install App

Experiencing issues?

Find solutions to common problems or feel free to contact us through our support site
 
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