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Download and Install VisualSP

VisualSP is a context sensitive interactive guidance system for end users. Once you install it, the VisualSP tab will automatically start appearing wherever it is supported and will provide you with help and training relevant to the page you are on at your moment-of-need. The content that's delivered is focused on helping you get your job done as an end user of the application.

There is no charge for this software. Feel free to explore the premium versions of the VisualSP application which provides support for customization and analytics so you can support other team members with content and branding specific to your needs.

Platforms supported
  • Office 365 Apps
  • Dynamics 365
  • SharePoint Online
  • SharePoint On-Premises

Note: Other deployment options to your environment are available as well. However, the browser extension option is the quickest way for you to experience the power of VisualSP.

Internet Explorer 10 & 11

Note: Once you have installed the browser extension, navigate to Office 365. After you sign in to any of your Office 365 applications, you should start seeing the VisualSP Help tab.

  1. Click Here to Download the IE Extension. Choose to Save ​the download.
  2. Unzip the downloaded folder​ and run the ​​​​setup.exe file​. ​​If you see a dialog saying, "Windows protected your PC," click the ​​​​​​More Info link below this text, then click the Run Anyway button.
  3. In the installer dialog, click the Next button on the first three screens.​ If prompted to allow this app to make changes, click the Yes button.
  4. When the installation is finished, click the Close ​​​​button.
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Download Extension

Chrome

Note: Once you have installed the browser extension, navigate to Office 365. After you sign in to any of your Office 365 applications, you should start seeing the VisualSP Help tab.

  1. Visit the VisualSP Training for Office 365 page in the Chrome Web Store.
  2. Click Add to Chrome.
  3. When prompted to confirm, click the Add extension button.
  4. You should receive a dialog saying that VisualSP Training for Office 365 has been added to Chrome. Close this dialog.
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Install Extension

FireFox

Note: Once you have installed the browser extension, navigate to Office 365. After you sign in to any of your Office 365 applications, you should start seeing the VisualSP Help tab.

  1. Click Here to Install the Firefox Extension
  2. If you receive a prompt saying, "Firefox prevented this site from asking you to install software on your computer", click the Allow button.
  3. On the confirmation dialog, click the Install button.
  4. You should receive a dialog saying that VisualSP Training for Office 365 has been installed successfully. Close this dialog.
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Download Extension

Microsoft Edge (2020)

Note: Once you have installed the browser extension, navigate to Office 365. After you sign in to any of your Office 365 applications, you should start seeing the VisualSP Help tab.

  1. Visit the VisualSP - In-context user training page in the Microsoft Edge Addons Store.
  2. Click Get.
  3. When prompted to confirm, click the Add extension button.
  4. You should receive a dialog saying that VisualSP Training for Office 365 has been added to Microsoft Edge. Close this dialog.
Install Extension

Edge (Released Before 2020)

This extension is for the older version of Microsoft Edge released prior to January 15, 2020.

Note: Once you have installed the browser extension, navigate to Office 365. After you sign in to any of your Office 365 applications, you should start seeing the VisualSP Help tab.

  1. Click Here to Download the Microsoft Edge Extension. Choose to Open ​the download.
  2. If you receive a prompt asking, "Do you want to open this file?", click the Open button.
  3. When prompted, "Install VisualSP Online Help System?", click Install.
  4. When you see, "VisualSP Online Help System is ready!", click Close.
  5. If you don’t see the VisualSP Help tab, open the Edge Extensions window and confirm the VisualSP Online Help System is toggled in the "On" position.
Download Extension

Safari

Note: Once you have installed the browser extension, navigate to Office 365. After you sign in to any of your Office 365 applications, you should start seeing the VisualSP Help tab.

  1. Click here to download the VisualSP App from the Mac App Store
  2. Click on the Cloud Icon
  3. When the extension is finished downloading, click the Open Button
  4. Click the Show Preferences button
  5. Confirm VisualSP has a check mark in the checkbox
  6. Launch Safari and go to office.com and sign in to your Office365 account (restart Safari if it is already open)
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Download Extension

Microsoft Teams

  1. Click here to go to the VisualSP for Microsoft Teams app in the app store.
Or
  1. From the app store in Microsoft Teams, do a search for "VisualSP" to find the app
  2. Click Add to add it to your Microsoft Teams
  3. You will see the VisualSP app open up and display the training content. Add the app to any of your Teams channels
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Install App

Experiencing issues?

Find solutions to common problems or feel free to contact us through our support site

 

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