User Adoption as a Service (UAaaS)
VisualSP has built a reputation as the premier provider of in-context help materials for SharePoint and Office 365. Now, we are offering best in breed services from dedicated experts that can help solve business problems and grow your organization’s user adoption of these remarkable tools.
Our services are not the typical consulting engagement you’ve come to expect. They have a much lower barrier to entry. There is no 6-month discovery project. There is no project manager. There is no cast of thousands. Each of the packages below is a proven formula that is useful and effective in virtually any organization. They don’t require a large commitment in time or money – they are simple services that provide a framework where adoption rates grow. They’re like buying yourself ‘user adoption’ gift cards. Of course, if you already have your other needs identified, we’re also glad to tailor a package for you.
What’s not to like?
UAaaS Annual Subscription
What is User Adoption as a Service (UAaaS)? It’s a framework of simple services designed to actually be helpful to your admin team and your end users, and it’s delivered by an expert who can actually talk to real people. It’s a simple, proven formula that will boost your adoption rates.
What’s included?
- 1 expert coach, assigned to your organization for the year
- Weekly Office Hours sessions via your organization’s conferencing technology
- Monthly webinars tailored to your organizations governance, goals, and needs
- 30 hours of supplemental help for adoption-related activities (learning governance policies, creating custom help items, tip campaigns, tech evangelism, community building…)
- A 20% discount on additional hour blocks with your coach
Governance Review / Quickstart
Have you ever bought a video game that was so complicated you couldn’t seem to make any progress? Ever been tempted to buy (or Google for) cheat codes? It’s alright – this is a safe place… Wouldn’t it be cool if there were cheat codes like that for real life?
Governance and adoption are two sides of the same coin. Every decision you make will affect your adoption rates for better or for worse. Whether you’re just starting out or are already struggling – we can help you identify gaps and areas of friction, shorten your learning curve, and lay a foundation for higher levels of user adoption.
Governance Review package
We’ll review your existing governance policy, interview your platform owner / admin team to learn the origin story, and provide you written recommendations on adjustments that should help your adoption rates.
Governance Quick Start package
We’ll assess your high-level needs and provide a starting policy. You can use that to implement right away, or as a starting point for your own internal governance discussion process.
A la Carte 20-hour blocks – $4,980
Maybe you need more hours to supplement one of the packages above. Maybe you’ve identified more specific needs that don’t quite fit into these pre-made formulas. Either way, you can choose your own user adoption adventure.