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VisualSP - In-context Training and Support for Web Based Platforms

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VisualSP for Microsoft Office 365 Learning

Microsoft Office 365 training delivered to you in-context and on top of your own Office 365 applications

Install Free Plugin

Product Details

Install this free web browser plugin and get going in under a minute!

Through our partnership with Microsoft, we provide up-to-date training content on Microsoft Office 365 applications delivered in-context to your environment in your flow-of-work. VisualSP makes Microsoft’s training content easier to find and consume.

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Training content provided and updated regularly by Microsoft

All learning content provided and updated by Microsoft. Content is in the form of videos, web pages and tip sheets. VisualSP is an official partner of Microsoft. We keep on top of the content changes and update everything on a weekly basis for a seamless experience.

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Context sensitive delivery of content

The training content gets delivered to you as you are using the Office 365 applications. For example, while you are in Microsoft OneDrive, you would see the training content for OneDrive in the VisualSP help tab on your screen. If you wish, you can easily navigate to other training content using the VisualSP tab as well.

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Plug and play delivery

All you need is a plugin installed as a browser extension then everything else works like magic! You will start receiving the help content in your environment as you browse from one application to another.

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Available in 10 languages

Learning Pathways training content is available in English, Spanish, French, German, Italian, Chinese, Japanese, Portuguese, Russian, and Dutch. Content in your language served automatically based on your internet browser language setting.

Featuring

In-context learning

If you’re like many people, you probably don’t have time to take a whole Office 365 course. You may not even have the time to go search for answers. The good news is – you don’t have to!

VisualSP provides help to you in the context of where you are working. Whenever you need help, all you have to do is click on the VisualSP tab, view the help item, and continue with the task at hand – no figuring out where to look, what to call the thing you’re working on, how to spell it, which version the help article matches, or any other of the frustrations of searching for help. Relevant help is delivered directly to you on-demand when and where you need it.

Featuring

Authoritative content

Microsoft curates hundreds of videos and training articles as part of their Learning Pathways – an open source  solution designed to help you be more productive and grow your skills using Microsoft 365. Individual tutorials can be consumed one-at-a-time to help with a specific question you may have, or as part of a larger learning path that helps you get the knowledge you need as you work.

Install VisualSP and get started in under a minute!

Download the solution – free for individual use

Contact us if you want to license and manage VisualSP for multiple users in your organization. Deployment tools, auto-activation for all users, analytics, and content curation tools are all available in the premium product.

Install Now

Frequently Asked Questions

Q. What am I installing exactly?

A. VisualSP for Microsoft learning pathways is a free web browser plugin that takes under a minute to install. The plugin is available for all major browsers.

Q. Which Microsoft Office 365 applications do you have content for?

A. Most of them. Here is the complete list: Office 365 Overview, Teams, OneDrive, SharePoint Online, Outlook, Excel, Word, PowerPoint, Forms, Planner, Sway, and Yammer.

Q. Microsoft is always making constant changes to Office 365. How are you able to keep the content updated and current?

A. It is very true that Microsoft Office 365 is updated frequently. We keep the educational content coming from Microsoft curated and configured properly on a weekly basis to ensure that we provide the proper guidance to the users of the system.

Q. Is the system customizable?

A. The premium version of VisualSP is fully customizable with learning pathways content, additional premium content, analytics and more.

Q. Does it support modern interfaces of SharePoint Online?

A. Absolutely! Our system detects and supports the modern interfaces of SharePoint as well as classic interfaces so users can get help according to the interface being used.

Q. I'm an admin and I heard that you need to install a SharePoint communication site for learning pathways. Is that true?

A. Not with this solution. With VisualSP for Learning Pathways, there is no need for you to install and maintain a Learning Pathways SharePoint communication site. VisualSP can be installed as a browser plugin and you’ll get instant access to All learning pathways content contextually.

Hear what others have to say!

I was part of the product testing when we were originally seeking a product for SharePoint tier 1 support at TD Ameritrade and thought at that time that it was a no brainer to go with VisualSP. I was very happy when management approved the purchase and even happier after seeing the results. Our calls for support were substantially decreased; prior to having VisualSP, I received 3-4 times as many questions and requests for help. And now, your product interface has improved, the content is so much richer than when we first came on board, the growth of this product is very impressive. I would highly recommend it to anyone looking to enhance their tier 1 support.
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Malinda Powell
SharePoint Senior Systems Analyst / TD Ameritrade
When I first joined NCBA, user adoption had been very low and the person that I replaced was too technical for the average end user to understand. As a result our end users did not understand the role of Office 365 in the organization. VisualSP has helped the organization by providing contextual help specific to the area that the end user is working in. The walkthroughs help our users navigate when they experience a new interface for the first time.
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Jessica Garcia Moreno
Director SharePoint Administration / NCBA
My favorite part about VisualSP is the context sensitivity of the application. It knows who a user is, where they are and what kind of access they have within the application to be able to deliver specific instruction to that user in the time that they need it. The flexibility to be able to customize the VisualSP interface to be able to deliver our own content is also a big win.
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Lynley Hipps
SharePoint Support Manager / TSYS
Our Office 365 journey has taken a couple of years and we knew the tools were out there, but our users appeared confused and adoption was suffering. Support tickets for how-to’s were at an all-time high and that is where VisualSP came in. VisualSP has given my team their time back to prioritize other projects and strengthen our organization.
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Chris Reynolds
Head of System Devleopment and Application Serverless Systems / Arden & Gem
What a fantastic idea and implementation. VisualSP system is a great assisted help solution for end users. Not only is help just a click away, but it’s in the context of what they are currently doing.
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Andrew Connell
MVP / Critical Path Training
Modine is very happy with the VisualSP system. We have been able to set baseline knowledge in our organization for both business users and IT
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David Webster
Modine Manufacturing
VisualSP has really got this idea nailed and has taken the extraordinary library of video snippets and added them in-context.
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Dan Holme
Director of SharePoint / Microsoft
What I’ve found in the last 8 years is that users want to know how to do their job. We use the VisualSP Help System and have added our own content. This has helped tremendously and reduced the phone calls, emails, and help desk tickets. I now provide training when requested and focus it on the things people need to do in the platform: Submit leave, upload meeting minutes, etc.
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R. Witcher
Content Manager / West Georgia Technical College
Your VisualSP Help System is in place and working great!
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Bruce Rawles
Web & Intranet Support, / University of Colorado Denver
I’m such a big fan of the VisualSP Help System because it brings training to people when and where they need it. The advantage of VisualSP is that it delivers just the right amount of training to you – just when you need to learn something – which means you’re much more likely to retain it. Even if you don’t, the information is there for you in context the next time you do that task!
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Susan Hanley
Microsoft MVP, Founder / Susan Hanley, LLC

Companies that use our products

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Fidelity Investments - A VisualSP System Customer
Raytheon - A VisualSP System Customer
Visa - A VisualSP Help System Customer
Lockheed Martin - A VisualSP System Customer
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