Top WalkMe Competitors in 2025

WalkMe is a great Digital Adoption Platform, but is it the right one for you? If its complexity or high cost holds you back, it might be time to consider alternatives. Here we'll compare the top WalkMe competitors, evaluating their strengths, key features, and pricing to help you find the Digital Adoption Platform that best suits your organization's needs and budget.

Why Consider a WalkMe Alternative?

WalkMe is a Digital Adoption Platform (DAP) that integrates with web applications to provide on-screen guidance and assistance. Companies use this tool to improve user experience and facilitate software adoption by boosting user engagement through interactive features and personalized guidance.

While WalkMe is powerful, it's not always the best fit. Here are some reasons you might want to consider a WalkMe alternative:

• Complex Product: For users without a technical background, WalkMe's functionalities can be intricate. While it offers a visual builder, certain elements might require coding knowledge to achieve the desired outcome.
• Steep Learning Curve: Mastering WalkMe's complex builder tools can take time and dedication. If you need a solution that allows your team to get up and running quickly, a more intuitive alternative might be preferable.
• Intensive Implementation: Implementing WalkMe can be a resource-intensive process. Depending on the complexity of your needs, it may require a dedicated team and time investment.
• Features Come at a Cost: WalkMe's many features, while impressive, can overshadow core functionalities needing attention, leaving users wading through a complex interface and  paying for more than they'll ever utilize.
• Steep Pricing: While it offers a powerful suite of features, WalkMe's pricing can be a significant consideration, especially for smaller teams or those with simpler needs. The cost may not always justify the extensive features.

For those prioritizing user-friendliness and fast implementation, exploring alternatives to WalkMe might be a good fit.

Picking WalkMe Alternatives: Our Methodology

As digital adoption experts, we understand the importance of the right tools. To provide unbiased recommendations, we analyzed hundreds of reviews and evaluated platforms based on three key criteria: ease of use, quick implementation, and noteworthy features. We use AI tools to minimize human bias in this process.

Additionally, we highlight platform strengths while providing credible sources to support any limitations we discuss. This ensures you have all the information needed to make an informed decision.

Best WalkMe Competitors At a Glance

Here's a chart that shows the top WalkMe competitors so that you can quickly see which might be the best match for you:

A Closer Look at the Top WalkMe Competitors

#1 VisualSP

Strengths:

• Quick & Easy Startup: Get up and running fast with VisualSP. Unlike competitors with complex onboarding processes, users praise VisualSP's straightforward setup. A comprehensive Quick Start Guide ensures a smooth launch.
• Affordable and Transparent Pricing: Offers a cost-effective solution with transparent pricing listed directly on their website. Unlike most WalkMe competitors that only provide short free trials, VisualSP includes a free base package, allowing users to experience the platform's value without short time constraints
• Easy to Use: Boasts an intuitive, easy-to-use interface that empowers even non-technical admins to create and update help content effortlessly. Pre-built libraries for common applications further streamline the setup process.
• Effortless Creation & Management: Includes pre-built support content for common applications to save you time creating your own.
• Rapid Implementation:  Offers a streamlined implementation process, enabling organizations to fully deploy the platform and start creating custom help content significantly faster than many competitors in the digital adoption space.
• AI-Powered Content Creation:  Leverages AI technology to streamline the content creation process. The AI assistant helps users craft help content by suggesting relevant information and simplifying the content creation process.
• Unparalleled Customer Support: Prioritizes customer success with a team dedicated to answering your questions and providing ongoing assistance. Regular meetings and daily office hours ensure you always have a helping hand.
• Compatibility Across Applications: Integrates with many web applications, providing extensive customization options to enhance the user experience on any platform.
• Actionable User Data:  VisualSP integrates with Microsoft Clarity, creating a powerful combination for analyzing real user interactions within your web applications. This provides valuable insights to tailor your DAP content and optimize the learning experience.

Top Features:

• Target Help Content to Specific Users: Personalize user experience by filtering help items based on pre-defined groups or user attributes. This ensures users see the most relevant information, improving adoption and user engagement.
• Recorded Interactive Walkthrough Builder: VisualSP makes it easy to create interactive walkthroughs. Simply click on the steps you want users to follow and VisualSP will translate that into a walkthrough.
• AI-generated Content: VisualSP uses artificial intelligence to suggest and generate text, helping you craft clear and informative help items in no time.
• In-App Feedback Collection: Gather valuable user insights within your application. VisualSP allows users to provide feedback through various methods, helping you identify areas for improvement and tailor your content accordingly.
• Quick-Access In-App Knowledge Base: Provides users with instant access to training content within the application. This eliminates the need to switch between platforms or search for information elsewhere, promoting user productivity and knowledge retention.
• Schedule Help Content: Educate users gradually by scheduling bite-sized tips to appear at the right time, instead of overwhelming them with information all at once.
• Pre-built Content: Jumpstart your user onboarding with a library of ready-made content, saving you time and effort in creating helpful guides.
• Measure ROI & User Behavior: Offers built-in analytics that give you a clear picture of your onboarding effectiveness and return on investment (ROI). These analytics work in tandem with the Microsoft Clarity integration, providing a deeper understanding of user behavior within your application. This lets you identify areas where users struggle and tailor your content for a smoother user experience.
• Advanced User Segmentation: Excels in user segmentation capabilities, allowing businesses to target specific user groups with personalized help content and guidance.

Pricing:

VisualSP offers a free base package, unlike competitors who offer trials with limited times. The base package includes three help items and support for up to 20 users. Paid plans start at $418/month for Lite, $902/month for Enterprise, and $1095/month for Platinum, providing scalability to fit your team's needs. VisualSP provides full pricing details on its website, allowing potential customers to easily access and compare plan options without worrying about sneak-up fees.

#2 Userpilot

Strengths:

• Advanced Analytics: Userpilot has a built-in analytics engine that enables code-free feature tagging, user segmentation, and behavioral monitoring.
• A/B Testing: Businesses can conduct A/B tests on different onboarding strategies to identify and implement the most effective approaches.
• Customization Options: Userpilot allows you to create targeted in-app experiences that match your branding and cater to specific user segments, leading to a more personalized onboarding journey.

Top Features:

• User Segmentation: Segment users based on demographics, product usage, behaviors, and more. This allows you to send messages, trigger flows, or product offerings to specific segments.
• Progress Checklists: Motivate users towards completing key actions by creating custom checklists with sample tasks and visual progress bars
• Robust Analytics Capabilities: Gain a deeper understanding of how users interact with your product through features like funnels, trends, user paths, and user groups

Pricing:

Userpilot offers different plans to fit your needs, starting with a starter plan at $249 per month. They also have a growth plan for $749 per month. For larger companies with more complex needs, Userpilot offers enterprise plans with additional features, but pricing details are not publicly available. It's worth noting that some reviewers indicated that pricing hiked up as features were added on.

#3 UserGuiding

Strengths:

• Branding Flexibility: UserGuiding allows for the customization of product guides to match brand aesthetics.
• Responsive Support: UserGuiding is known for offering helpful and responsive customer support.
• Comprehensive Feature Set: UserGuiding provides a wide range of features for creating onboarding experiences, including tours, checklists, and announcements. Some users reported that learning those features took a little time and steepened the learning curve.

Top Features:

• Onboarding Checklists: With UserGuiding, you can create in-app checklists. These checklists help users complete essential tasks, ensuring a smoother experience.
• User Segmentation: The platform enables user segmentation based on behavior, usage, or demographics. This personalization enhances the user experience.
• In-App Surveys: UserGuiding offers in-app survey analytics with various question types (star rating, NPS, etc.) and visualizes results (percentage of promoters, NPS score) for data-driven user feedback.

Pricing

UserGuiding scales with your business. Startups can launch with the Basic plan ($89/month), while growing companies unlock unlimited features in the Professional plan ($389/month). Enterprise plans offer custom solutions for complex needs.

#4 Whatfix

Strengths:

• Responsive to User Feedback: Whatfix shows its commitment to continuous improvement by actively incorporating user suggestions into its software updates. This responsiveness ensures the platform evolves to meet changing user needs and industry demands.
• Supportive Team: Whatfix receives consistent praise for its customer support team, which can be a valuable asset for companies seeking ongoing guidance with their Digital Adoption Platform. There were some concerns about their response times, but overall, customers like their support.
• Diverse Content Formats: Whatfix offers a range of content formats, including walkthroughs, tooltips, and videos, allowing you to cater to different user needs and learning styles.

Top Features:

• Auto Translation: Whatfix offers automatic translation in over 80 languages, empowering you to deliver personalized in-app experiences for a global audience.
• Sandbox Environment: Whatfix offers a no-code tool for creating replica sandbox environments, facilitating safe beta testing and user training.
• In-App Surveys: Gather valuable insights by creating in-app surveys to understand user behavior and engagement

Pricing:

Whatfix doesn't provide pricing plans directly on its website. Reviewers have complained that the pricing packages are high.

#5 Pendo

Strengths:

• Deep User Analytics: Pendo goes beyond basic metrics, offering rich insights to optimize product adoption.
• Proactive Customer Health Monitoring: Customer success managers can use Pendo data to monitor customer health, identify potential issues, and take proactive measures to prevent churn.
• Granular Segmentation: Pendo allows for in-depth user segmentation based on behavior and account details for targeted experiences.

Top Features:

• Insightful Analytics Features: Pendo's analytics tracks various user actions and journeys within your app, helping you understand how users interact with your product.
• Product tours: Pendo allows you to create guided tours using elements like lightboxes, banners, and tooltips to walk users through your product's functionalities.
• Real-Time Checklists: Pendo offers a checklist feature where you can create step-by-step guides to help guide users to complete important tasks and navigate your application.

Pricing:

Pendo utilizes tiered pricing plans, but its website doesn't currently display specific cost details. Pendo can be expensive compared to its competitors.

#6 Appcues

Strengths

• Drag-and-Drop Interface: Appcues features an intuitive drag-and-drop interface, making it accessible for both technical and non-technical users to create and deploy in-app experiences easily.
• Customizable Onboarding Experiences: With various templates and design options, Appcues allows businesses to create tailored onboarding flows and in-app messages that align with their brand's look and feel.
• Advanced Targeting and Personalization: Appcues offers sophisticated targeting options, enabling personalized messages based on user behavior and attributes, ensuring relevant and timely guidance.

Top Features

• Insightful Analytics: Appcues' analytics tools track user actions and journeys within your app, providing deep insights into user behavior and the effectiveness of in-app experiences.
• Customizable Product Tours: Appcues enables the creation of guided tours using elements like tooltips, modals, and hotspots to help users understand and navigate product functionalities.
• Personalized Onboarding Flows: Businesses can design personalized onboarding experiences that cater to different user segments, improving engagement and retention.

Pricing

Appcues provides a flexible pricing model designed to accommodate businesses of various sizes and needs. Starting at $249 per month, the base package includes support for up to 2,500 unique users. As user requirements grow, pricing scales accordingly, ensuring businesses have the flexibility to expand their onboarding and adoption strategies without budgetary constraints.

#7 Intercom

Strengths

• User Engagement Tools: With features like targeted messages and automated campaigns, Intercom helps businesses engage users and boosts customer satisfaction.
• Integrated Help Desk: Intercom combines messaging and support tools in one platform, streamlining customer service and improving response times.
• Seamless Integrations: Intercom integrates with numerous third-party applications, enhancing its functionality and allowing businesses to leverage their existing tech stack.

Top Features

• Live Chat and Messaging: Intercom offers powerful live chat and messaging tools for real-time communication with users, enhancing customer support and engagement.
• Automated Campaigns: Businesses can create automated email and in-app messaging campaigns to nurture leads, onboard new users, and re-engage inactive customers.
• Behavioral Targeting: Intercom's targeting capabilities allow businesses to send personalized messages based on user behavior, ensuring relevant and timely communication.

Pricing

Intercom's pricing starts at around $39 per month per user for basic features, with costs increasing for more advanced functionalities and higher usage tiers.

#8 Userlane

Strengths

• Interactive Guides: Userlane offers interactive step-by-step guides that lead users through software applications in real time, enhancing user adoption and reducing the learning curve.
• Seamless Integration: Userlane can be integrated with most web-based applications without requiring changes to the underlying software, providing flexibility and ease of implementation.
• User Behavior Analytics: Userlane provides detailed analytics on user interactions and guide performance, enabling businesses to optimize their onboarding processes and improve user experience.

Top Features

• Real-Time Interactive Guidance: Userlane's guides provide on-screen assistance, helping users navigate software applications with ease and precision.
• No-Code Integration: The platform allows for no-code integration with any web-based application, making it accessible for businesses without extensive technical resources.
• In-Depth Analytics: Userlane offers comprehensive analytics that track user engagement and guide effectiveness, helping businesses make data-driven improvements to their digital adoption strategies.

Pricing

Userlane does not provide transparent pricing on its website; businesses interested in their services are encouraged to contact their sales team for customized pricing tailored to their specific needs and scale.

#9 Gainsight PX

Strengths

• Customizable Dashboards: Users can customize how they track key performance indicators (KPIs) related to product features and module usage
• Product Adoption Campaigns: Gainsight PX allows businesses to create targeted campaigns to drive product adoption, improve user onboarding, and increase feature adoption rates.
• Customizable In-App Experiences: Gainsight PX offers a highly customizable platform for creating in-app messages, tooltips, and walkthroughs that can be tailored to match brand aesthetics and user preferences.

Top Features

• User Onboarding Flows: Gainsight PX enables businesses to design personalized onboarding flows that guide users through key features and functionalities, enhancing user retention and satisfaction.
• Feature Adoption Tracking: The platform provides insights into feature usage and adoption rates, helping businesses identify underutilized features and opportunities for improvement.
• Segmentation and Targeting: Gainsight PX allows for precise user segmentation based on behavior and other attributes, facilitating targeted messaging and personalized user experiences to improve engagement.

Pricing

Gainsight PX does not provide pricing details on its website, requiring interested businesses to contact their sales team for specific pricing information tailored to their needs.

#10 Chameleon

Strengths

• Flexibility and Customization: Chameleon offers highly customizable UI patterns and styling options, including CSS customization for advanced branding.
• Segmentation Capabilities: Provides good segmentation options, allowing users to build segments within the product or import data from other tools.
• Integration Options: It offers a range of two-way integrations.

Top Features

• Personalized Product Tours: Chameleon allows businesses to create personalized product tours and guided walkthroughs that help users explore and understand key features of the application.
• Behavioral Triggering: The platform supports behavioral triggering, enabling automated messages and prompts based on user actions, improving user engagement and activation.
• Integration Capabilities: Chameleon integrates with various third-party tools and platforms, ensuring smooth data flow and enhancing the overall user experience across different systems.

Pricing

Chameleon offers packages starting at $289 per month for their Essentials plan, which includes basic features for user onboarding and product adoption. They also provide a Growth plan for scaling businesses and offer custom pricing for enterprises with more advanced needs.

Choosing the Perfect WalkMe Alternative

WalkMe is a powerful user onboarding tool, but it might not be the ideal fit for everyone. Here's a roadmap to help you find the best alternative for your needs:

1. Define Your Priorities:

• Budget: WalkMe is known for its premium pricing. Do you need a more cost-effective solution with similar features?
• Feature Set: While WalkMe offers a robust suite, some alternatives excel in specific areas like analytics or advanced segmentation. Identify your must-have features.
• Ease of Use: Do you have a technically savvy team or prioritize a platform with a user-friendly interface for both creators and learners?

2. Explore Alternatives:

• Consider features: Research platforms listed above to compare their strengths and weaknesses against your needs.
• Read reviews: User reviews can offer valuable insights on real-world experiences with different platforms.
• Free trials: Many platforms offer free trials, allowing you to test-drive their functionalities before committing. Need to try it for a longer period of time? VisualSP has a free base package option.

3. Make an Informed Decision:

There's no "one size fits all" DAP solution. By prioritizing your needs, researching alternatives, and taking advantage of free trials, you can find the perfect WalkMe alternative to empower your user onboarding and drive adoption.

Get Started Free with VisualSP Today

If you’re looking for a user-friendly alternative to WalkMe, VisualSP should be at the top of your list. It offers a straightforward, easy-to-use platform with pre-built starter content, making it simple to get started quickly. Plus, with its transparent pricing and a free base package, VisualSP ensures a hassle-free and cost-effective solution with no surprises.

Get started free with VisualSP and experience streamlined simplicity firsthand.